Demo

Strategic Account Manager - Mid-Atlantic

Piramal Group
Bethlehem, PA Full Time
POSTED ON 2/11/2025
AVAILABLE BEFORE 5/7/2025

Job Description

Business : Critical Care

Department : Sales

Preferred Location : Charlotte / Raleigh, Baltimore, Nashville

Job Overview

Positions the value of Piramal Critical Care Inc. products to Integrated Delivery Network (IDN) / Hospital senior leadership, pharmacy supervisors, physicians, clinicians, buyers, materials / purchasing managers, and bioengineering specialists. Creates business partnerships with clients, and distribution / wholesaler partners. Collaborates with cross functional teams and internal resources / departments to include Inside Sales representatives.

Key Stakeholders : Internal

Inside Sales Representatives, Heads of Departments, Financial Controller

Key Stakeholders : External

Wholesaler / Distributor Suppliers

Reporting Structure

Reporting to Director, U.S. Sales

Essential Duties and Responsibilities

  • Identifies sales strategies to ensure effective compliance to budget target requirements
  • Strategizes the territory's priorities with respect to account engagement and revenue expectations
  • Reviews expenditures as they pertain to the territory (travel, trade shows, conferences) to ensure compliance against established guidelines, and alignment with PCC Financial goals
  • Leads in wholesaler / distributor relationships / negotiations at the field level and in conjunction with client expectations
  • Ensure the most cost effective and financially viable deals to support clients, and to meet PCC financial objectives
  • Ensure appropriate assets and resources are in place to support sales efforts at the field level for a given region / territory
  • Works cross-functionally with Inside Sales and with other departments, i.e. Vaporizer Department
  • Works with Director National Accounts and other departments to respond to contracts, RFPs, etc.
  • Supports National Accounts and Director, National Accounts in contract negotiations to obtain terms and conditions that support both client and PCC objectives
  • Engages clients via direct selling, in-services, trade shows, etc.
  • Provides expertise to customers / clients and internal partners on both a clinical and technical level
  • Participates in professional and personal development in conjunction with Piramal University, KRAs, and Piramal Success Factors

Key Competencies (knowledge, skills and abilities every person must possess to be successful)

  • Critical Thinking - using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems
  • Excellent customer service skills and professional demeanor at all times to interface effectively with all internal and external customers
  • Excellent verbal and written communication skills
  • Creative and able to present various solutions
  • Energetic, enthusiastic and motivational disposition
  • Maintain confidentiality
  • Coaching skills
  • Education / Experience

  • Bachelor Degree
  • 5 to 10 years of experience preferred
  • Knowledge of budgeting and forecasting to support Company revenue and expense objectives
  • Knowledge of pharmaceutical / anesthesia / device industry. Clinical and industry i.e. contracts, pricing, competition, etc. Understanding of GPO, IDNs, and the acute / non-acute environment
  • Ability to communicate across departments within and across the organization to support company, client and sales objectives
  • Application of knowledge, experience, and expertise to help shape policy, project fulfillment, and client and company objectives
  • Knowledge and expertise in specific elements of contract negotiations to obtain terms and conditions that support both client and PCC objectives
  • Application of expertise, knowledge, and experience to help solve external client issues, as well as internal cross functional issues as they relate to field based sales
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