What are the responsibilities and job description for the Customer Service Representative position at Pirate Staffing?
A Customer Service Representative’s primary duty is to support customers. To fulfill this main responsibility, they may perform the following tasks : Providing introductory information to prospective and new customers Ensuring that consumers are satisfied with products or services by handling complaints and inquiries Following up with clients or customers by phone or email to check that they’re still satisfied with their purchases Letting patrons know about additional products or services that might benefit them Determining the quickest, most effective ways to answer a client’s or customer’s questions Escalating queries and concerns, when necessary Troubleshooting common issues with products or services Working with a team of CSRs and other departments to find appropriate solutions to problems Bilingual in English and Spanish Drivers License Covid Vaccinated Payroll Powered by JazzHR
