What are the responsibilities and job description for the Inside Sales Representative at Growing Hospitality Company position at Pirate Ventures?
The Tale of Pirate Ventures
At Pirate Ventures, we live boldly and act differently. We're a crew built of dreamers that collaborate to Deliver the Unexpected, every day. We understand it is our call and responsibility to curate environments and experiences where people feel genuinely welcomed and part of our community. As moment makers, we produce immersive experiences where people feel recognized as human-first, allowing us to positively impact, empower, and collectively celebrate others.
Along the way, we foster community by ensuring that we are fulfilling our core mission in all our interactions, be they with guests, our partners, and each other.
Role: Inside Sales Representative
The Inside Sales Representative is responsible for coordinating event venue rentals and reservations for parties of 150 guests or less, and manage all of the final details and payments for events. This includes but is not limited to corporate parties, birthdays, anniversary parties, banquets, business meetings, and social events.
Duties and Responsibilities:
- Embrace and live into Pirate Ventures' Core Values
- Take inbound leads and convert to sales via phone, text and email
- Follow up to ensure all expectations are meet within timeframes set by management
- Participate in a weekly sales team meeting reviewing quarterly targets and tracking performance metrics of the department
- Participate in a weekly meeting to transfer the necessary information for all events to the appropriate operations teams
- After initial intake calls, determine best sales lead to appropriately manage leads
- Ensure the accuracy of all proposals submitted to clients
- Maintain professional correspondence with Event clients, answering questions during the planning process and coordinating necessary contact between vendors
- Schedule and lead in-person tours for venue sales
- Assisting with AP and any AR needs related to venues sales
- Perform other related duties as assigned
Qualifications:
- Proficient in Microsoft Office 365
- Experience with Tock, Tripleseat and Toast preferred
- Experience working in the hospitality industry preferred
- Experience with inbound or outbound sales
- Proficient spoken and written English
- Ability to work on a team or individually
- Ability to work with minimal supervision
Competencies:
- Initiative - Job requires a willingness to take on responsibilities and challenges.
- Dependability - Job requires being reliable, responsible, dependable, and fulfilling all obligations.
- Attention to Detail - Job requires being careful about detail and thorough in completing work tasks in a timely manner.
- Judgment and Decision Making - Job requires considering the relative costs and benefits of potential actions to choose the most appropriate one. Must be able to make important decisions "in the moment" under high stress.
- Achievement/Effort - Job requires establishing and maintaining challenging achievement goals and exerting maximum effort toward mastering tasks.
- Social Orientation - Job requires a preference for working with others, and being connected with others on the job.
- Cooperation - Job requires a pleasant disposition on the job and displaying a good-natured, cooperative attitude.
- Leadership - Job requires a willingness to lead, take charge, and offer opinions and ideas when necessary.
