Assistant General Manager (AGM)

PURPOSE OF POSITION: Manages all aspects of daily operations of each department. Kitchen, Arena, Merchandise, Ticket Sales, Production and Maintenance Managers report directly to maintain consistent operations.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

Acts as the General Manager on his/her days off or in their absence.

Maintaining a safe and aesthetic workplace and guest areas.

a. Direct responsibility for all common areas

b. Ensure managers maintain their entire area

Cost Control

a. Budgets maintained; all areas

b. Ticket prices are correct

c. Payroll stays in sync with attendance

Developing, implementing and maintaining a safety program in conjunction with Human Resources Manager and General Manager.

Supervisory Duties to include managing six subordinate managers who supervise up to 260 employees in the Kitchen, Arena, Merchandise, Ticket Sales, Production, and Maintenance Departments. Is responsible for the overall direction, coordination, and evaluation of these units. Carries our supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Maintaining company policies and procedures.

Ensure that all managers have clearly defined annual goals, and insure that all employees have defined job descriptions that are understood.

Teach consultative management and be a model for this style of leadership.

Implement procedures to ensure that all employees understand the “Open Door” policy.

Responsible for security of all assets held by Pirates Voyage in SC.

Pirates Voyage management team, make recommendations to the General Manager for the development of company policies, long range planning, employee programs, and safety procedures for the division.

Develop, implement, and maintain an effective departmental facilities and equipment maintenance program that protects the assets of the company.

Must get along well with guests and fellow employees and maintain a professional business relationship at all times.

Must maintain a regular and reliable level of attendance at the job.

QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

• Language Skills to include the ability to read, analyze, and interpret the most complex documents. Ability to respond effectively to the most sensitive inquiries or complaints.
• Reasoning Ability to define problems, collect data, establish facts and draw valid conclusions.
• Educational Requirements to include BS in a related Management Field or 4 years experience in an equivalent job.

PHYSICAL REQUIREMENTS:

• Frequent standing, walking and sitting.
• Continuous oral communication.
• Continuous hearing at a conversational level.
• Continuous near vision, far vision, color vision and depth perception.
• Making judgments in emergencies.
• Making decisions on facts and judgments.
• Working under deadlines.

WORK ENVIRONMENT:

• Occasional exposure to changes in temperature and humidity.
• Frequent working with and around others.
• Occasional work around mechanical parts.
• Occasional work around moving objects, including animals.
• Noise level is low to high.

Job Type: Full-time

Pay: $36,799.00 - $75,486.00 per year

Benefits:

• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Referral program
• Vision insurance

Schedule:

• 10 hour shift
• 12 hour shift
• 8 hour shift
• Holidays
• Weekend availability

Ability to commute/relocate:

• Myrtle Beach, SC 29572: Reliably commute or planning to relocate before starting work (Preferred)

Work Location: One location