What are the responsibilities and job description for the Shop Coordinator position at Pirtek Fluid Systems Pty Ltd?
Benefits:
Job Description:
We are seeking a bilingual (English/Spanish) Shop Coordinator to support both our front office operations and shop activities. This dynamic role involves customer service, dispatch coordination, hose assembly, inventory management, and shop maintenance. The ideal candidate is detail-oriented, organized, and thrives in a fast-paced environment.
Key Responsibilities:
Customer Service & Dispatch
Be part of one of the fastest-growing franchises in the U.S. while keeping America's essential industries operating.
PIRTEK is committed to providing world-class service while helping others in the organization succeed. We embrace change and innovation, and strive to be giving participants in the communities we serve. Above all, PIRTEK values integrity as we hold ourselves fully and personally accountable in all our dealings.
We provide our customers with the fastest hydraulic and industrial hose maintenance and replacement services through on-site mobile and retail PIRTEK Service & Supply centers throughout the United States.
Whether you're just starting or looking to advance your career, you'll find a supportive culture with teams characterized by honesty and integrity. As a member of our team, you will be helping a small business owner grow their local business and enjoy a career where no two days are the same. PIRTEK franchises are also locally owned and operated by people interested in your success.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to PIRTEK Corporate.
- Competitive salary
- Free uniforms
- Opportunity for advancement
- Paid time off
- Training & development
Job Description:
We are seeking a bilingual (English/Spanish) Shop Coordinator to support both our front office operations and shop activities. This dynamic role involves customer service, dispatch coordination, hose assembly, inventory management, and shop maintenance. The ideal candidate is detail-oriented, organized, and thrives in a fast-paced environment.
Key Responsibilities:
Customer Service & Dispatch
- Assist walk-in customers by fabricating hydraulic hoses
- Answer incoming calls, provide excellent customer service, and dispatch technicians to service jobs
- Follow up on completed jobs to ensure customer satisfaction and process payments when needed
- Check stock and pricing for customers
- Conduct periodic inventory counts and reconcile discrepancies
- Manage inventory transfers between the shop and technicians’ vans
- Help source unstocked parts and prepare inventory orders
- Open and close the shop each day, ensuring all security and operational protocols are followed
- Keep the shop organized, clean, and well-maintained
- Assist with general shop duties as needed to support technicians
- Bilingual (English/Spanish) required
- Excellent communication and customer service skills
- Experience in office management, dispatch, or a related field
- Detail-oriented with strong organizational skills
- Mechanical aptitude or familiarity with shop work is a plus
- Ability to multitask in a fast-paced environment
- Proficiency in basic computer applications (email, invoicing software, spreadsheets)
- High school diploma or GED
- Competitive, full-time salary based on experience
- Paid training and professional development opportunities
- Paid time off
- Supportive and team-oriented work environment
- Opportunities for career growth within PIRTEK
Be part of one of the fastest-growing franchises in the U.S. while keeping America's essential industries operating.
PIRTEK is committed to providing world-class service while helping others in the organization succeed. We embrace change and innovation, and strive to be giving participants in the communities we serve. Above all, PIRTEK values integrity as we hold ourselves fully and personally accountable in all our dealings.
We provide our customers with the fastest hydraulic and industrial hose maintenance and replacement services through on-site mobile and retail PIRTEK Service & Supply centers throughout the United States.
Whether you're just starting or looking to advance your career, you'll find a supportive culture with teams characterized by honesty and integrity. As a member of our team, you will be helping a small business owner grow their local business and enjoy a career where no two days are the same. PIRTEK franchises are also locally owned and operated by people interested in your success.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to PIRTEK Corporate.
Salary : $18 - $22
