What are the responsibilities and job description for the Shop Specialist position at PIRTEK Norcross?
Benefits:
Job Description:
A PIRTEK Shop Specialist services walk-in customers at our hose repair shops. This position requires an inquisitive nature, mechanical background, and excellent problem-solving skills to be successful.
A PIRTEK Service & Supply Center is a dynamic and fast-paced environment. This gives the opportunity to work closely and communicate with other team members. Playing a pivotal role in customer service and problem-solving, the Shop Specialist ensures customers receive world-class service to get their equipment back up and running.
Responsibilities:
- 401(k)
- Bonus based on performance
- Competitive salary
- Dental insurance
- Employee discounts
- Free uniforms
- Health insurance
- Paid time off
- Training & development
- Vision insurance
Job Description:
A PIRTEK Shop Specialist services walk-in customers at our hose repair shops. This position requires an inquisitive nature, mechanical background, and excellent problem-solving skills to be successful.
A PIRTEK Service & Supply Center is a dynamic and fast-paced environment. This gives the opportunity to work closely and communicate with other team members. Playing a pivotal role in customer service and problem-solving, the Shop Specialist ensures customers receive world-class service to get their equipment back up and running.
Responsibilities:
- Diagnose and repair hoses with efficiency and accuracy
- Anticipate and address customer needs
- Maintain showroom and shop inventory, tools, and facilities
- Streamline and support daily processes
- Follow-up with customers to generate additional business
- Experience in a customer-facing role
- High school diploma or GED
- Strong organizational and computer skills
- Mechanically inclined (experience in hydraulics a plus)
- Excellent communication skills
- Competitive hourly wage (depending on experience)
- Annual bonus
- Commission
- Medical insurance
- Vacation
- Technical and product training