Job Description
Job Description
Benefits :
- Competitive salary
- Free uniforms
- Opportunity for advancement
- Paid time off
- Training & development
PIRTEK is the #1 hydraulic hose service company in the U.S., known for delivering exceptional service, premium products, and innovative solutions. We are committed to professionalism, customer satisfaction, and operational excellence, and we have built a reputation as a trusted partner across industries such as manufacturing, construction, and equipment rental.
Job Description :
We are seeking a bilingual (English / Spanish) Shop Coordinator to support both our front office operations and shop activities. This dynamic role involves customer service, dispatch coordination, hose assembly, inventory management, and shop maintenance . The ideal candidate is detail-oriented, organized, and thrives in a fast-paced environment.
Key Responsibilities :
Customer Service & Dispatch
Assist walk-in customers by fabricating hydraulic hosesAnswer incoming calls, provide excellent customer service, and dispatch technicians to service jobsFollow up on completed jobs to ensure customer satisfaction and process payments when neededInventory Management
Check stock and pricing for customersConduct periodic inventory counts and reconcile discrepanciesManage inventory transfers between the shop and technicians vansHelp source unstocked parts and prepare inventory ordersShop Operations & Maintenance
Open and close the shop each day, ensuring all security and operational protocols are followedKeep the shop organized, clean, and well-maintainedAssist with general shop duties as needed to support techniciansQualifications :
Bilingual (English / Spanish) requiredExcellent communication and customer service skillsExperience in office management, dispatch, or a related fieldDetail-oriented with strong organizational skillsMechanical aptitude or familiarity with shop work is a plusAbility to multitask in a fast-paced environmentProficiency in basic computer applications (email, invoicing software, spreadsheets)High school diploma or GEDBenefits :
Competitive, full-time salary based on experiencePaid training and professional development opportunitiesPaid time offSupportive and team-oriented work environmentOpportunities for career growth within PIRTEK