Demo

Shop Coordinator

PIRTEK Rowlett
Dallas, TX Full Time
POSTED ON 2/18/2025
AVAILABLE BEFORE 5/15/2025

Job Description

Job Description

Benefits :

  • Competitive salary
  • Free uniforms
  • Opportunity for advancement
  • Paid time off
  • Training & development

PIRTEK is the #1 hydraulic hose service company in the U.S., known for delivering exceptional service, premium products, and innovative solutions. We are committed to professionalism, customer satisfaction, and operational excellence, and we have built a reputation as a trusted partner across industries such as manufacturing, construction, and equipment rental.

Job Description :

We are seeking a bilingual (English / Spanish) Shop Coordinator to support both our front office operations and shop activities. This dynamic role involves customer service, dispatch coordination, hose assembly, inventory management, and shop maintenance . The ideal candidate is detail-oriented, organized, and thrives in a fast-paced environment.

Key Responsibilities :

Customer Service & Dispatch

  • Assist walk-in customers by fabricating hydraulic hoses
  • Answer incoming calls, provide excellent customer service, and dispatch technicians to service jobs
  • Follow up on completed jobs to ensure customer satisfaction and process payments when needed
  • Inventory Management

  • Check stock and pricing for customers
  • Conduct periodic inventory counts and reconcile discrepancies
  • Manage inventory transfers between the shop and technicians vans
  • Help source unstocked parts and prepare inventory orders
  • Shop Operations & Maintenance

  • Open and close the shop each day, ensuring all security and operational protocols are followed
  • Keep the shop organized, clean, and well-maintained
  • Assist with general shop duties as needed to support technicians
  • Qualifications :

  • Bilingual (English / Spanish) required
  • Excellent communication and customer service skills
  • Experience in office management, dispatch, or a related field
  • Detail-oriented with strong organizational skills
  • Mechanical aptitude or familiarity with shop work is a plus
  • Ability to multitask in a fast-paced environment
  • Proficiency in basic computer applications (email, invoicing software, spreadsheets)
  • High school diploma or GED
  • Benefits :

  • Competitive, full-time salary based on experience
  • Paid training and professional development opportunities
  • Paid time off
  • Supportive and team-oriented work environment
  • Opportunities for career growth within PIRTEK
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