What are the responsibilities and job description for the Cashier and Customer Service Specialist position at Pitt Discount Liquor?
Job Summary
We are seeking a motivated and friendly Customer Service Associate / Cashier to join our team. In this role, you will be the first point of contact for our customers, providing exceptional service and ensuring a positive shopping experience. Your responsibilities will include processing transactions, assisting customers with inquiries, and promoting products through effective upselling techniques. A strong focus on customer satisfaction and attention to detail is essential.
Responsibilities
- Greet customers warmly and provide assistance in a friendly manner.
- Operate the cash register efficiently, handling cash transactions accurately.
- Process sales transactions, returns, and exchanges in accordance with company policies.
- Engage with customers to understand their needs and recommend products effectively.
- Demonstrate product features and benefits through engaging product demos.
- Maintain a clean and organized checkout area to enhance the customer experience.
- Assist with inventory management, including restocking shelves and monitoring product availability.
- Utilize retail math skills to manage cash handling and ensure accurate financial reporting.
- Exhibit excellent phone etiquette when addressing customer inquiries via phone or email.
Experience
- Previous experience in a retail or customer service environment is preferred but not required.
- Familiarity with cash registers and basic cash handling procedures is advantageous.
- Skills in upselling products and providing exceptional customer service are highly valued.
- Bilingual candidates are encouraged to apply as communication with diverse customers is beneficial.
- A strong understanding of sales techniques and retail math will enhance your effectiveness in this role.
Join our team as a Customer Service Associate / Cashier and contribute to creating memorable shopping experiences for our valued customers!
Job Types: Full-time, Part-time
Pay: $11.25 - $13.25 per hour
Expected hours: 30 – 50 per week
Benefits:
- 401(k)
- Employee discount
- Flexible schedule
Shift:
- Evening shift
Ability to Commute:
- 1001 S Broadway , Pittsburg , Kansas 66762 (Required)
Ability to Relocate:
- 1001 S Broadway , Pittsburg , Kansas 66762: Relocate before starting work (Required)
Work Location: In person
Salary : $11 - $13