What are the responsibilities and job description for the Customer Service Representative position at Pitt Discount Liquor?
Overview
We are seeking a dedicated and enthusiastic Customer Service Associate / Cashier to join our team. In this role, you will be the first point of contact for our customers, providing exceptional service and ensuring a pleasant shopping experience. You will handle transactions, assist with product inquiries, and contribute to a positive store environment. If you have a passion for customer service and enjoy working in a retail setting, we would love to hear from you.
Responsibilities
- Greet customers warmly and provide assistance as needed to enhance their shopping experience.
- Process transactions accurately using the Point of Sale (POS) system.
- Maintain knowledge of current promotions, products, and services to effectively upsell items.
- Assist in stocking shelves and organizing merchandise to ensure the store is visually appealing.
- Handle customer inquiries and resolve issues promptly to maintain customer satisfaction.
- Support inventory management by participating in stock counts and reporting discrepancies.
- Collaborate with team members to achieve sales goals and maintain a positive work environment.
Experience
- Previous experience in customer service or retail sales is preferred.
- Bilingual candidates are encouraged to apply as communication with diverse customers is essential.
- Familiarity with retail math concepts is beneficial for handling transactions and managing inventory.
- Experience with supervising or training new employees is a plus.
- Strong communication skills are necessary for effective interaction with customers and team members.
- Ability to upsell products and promote special offers effectively.
Join our team as a Customer Service Associate / Cashier, where your skills in customer service will shine, and your contributions will be valued!
Job Types: Full-time, Part-time
Pay: $11.25 - $13.25 per hour
Expected hours: 30 – 70 per week
Benefits:
- 401(k)
- Employee discount
- Flexible schedule
Shift:
- 4 hour shift
- Evening shift
Work Location: In person
Salary : $11 - $13