What are the responsibilities and job description for the Fitness Member Relations Manager position at PittFitness Training?
Seeking a dynamic and results-driven Fitness Membership Manager to assist with membership sales and recruitement. The ideal candidate will have strong sales skills, a passion for fitness, and excellent customer service abilities. You will be responsible for engaging with potential members, promoting gym services, and ensuring a positive first impression of our facility. Experience in managing memberships in a fitness or wellness environment is a must.
Key Responsibilities
- Actively seek and engage potential new members through in-person interactions, phone calls, social media, and community outreach.
- Conduct tours of the facility and membership benefits.
- Follow up with all leads and inquiries to convert prospects into members.
- Promote membership promotions, discounts, and referral programs.
- Develop and implement strategies to increase membership sales and retention.
- Provide excellent customer service by answering questions & address concerns.
- Assist new members with onboarding and ensure a smooth registration process.
Preferred Qualifications & Skills:
- Previous experience in sales, customer service, and fitness industry.
- Strong verbal and written communication, negotiation, and interpersonal skills.
- Ability to work independently and as part of a team in a fast-paced environment.
- Computer proficiency and ability to learn CRM software
- Passion for health, fitness, and wellness.
- Highly energetic with a “can do” attitude
- Effective time management skills
- Group Fitness Training experience a plus, but not required!
Company Description
PittFitness Training in Chandler offers functional fitness with injury preventative training for the whole family. Our primary goal is to help each individual attain their fitness, lifestyle and performance goals.
Job Type: Part-time
Pay: $17.00 - $25.00 per hour
Expected hours: 8 – 20 per week
Benefits:
- Employee discount
- Flexible schedule
Supplemental Pay:
- Commission pay
Experience:
- Fitness Sales: 1 year (Preferred)
- Fitness Industry: 1 year (Required)
Work Location: In person
Salary : $17 - $25