What are the responsibilities and job description for the Retail Sales Associate position at Pittsburgh Guitars?
Job Summary
We are seeking a motivated and customer-oriented Retail Sales Associate to join our dynamic team. In this role, you will be responsible for providing exceptional customer service, assisting customers with their purchases, and ensuring a positive shopping experience. The ideal candidate will possess strong communication skills, a passion for sales, and the ability to work effectively in a fast-paced retail environment.
Duties
- Provide great customer service by being approachable, knowledgeable, passionate, and a good listener to every customer
- Assisting customers in person by answering questions and guiding them through the sales process to match them up with the right gear and accessories
- Take in guitar and amp repairs and write up work tickets
- Continually familiarize yourself with the inventory that we sell and the products that our manufacturers carry. Learning product knowledge is key to helping a customer
- Have great customer service skills in person and over the telephone
- Assist in receiving UPS and FedEx shipments
- Restock the store on a daily basis
- Assist in keeping the store in a clean and tidy condition
- Conduct sales transactions with a computer-based POS system and credit card machine
- Pack up orders to be shipped out
- Familiarity with cash register operations and cash handling procedures is beneficial.
- Strong sales skills with the ability to engage customers and promote products effectively.
- Excellent communication skills, both verbal and written, to interact positively with customers and team members.
- High School Diploma/GED
- Must have basic guitar-playing skills
- General knowledge of guitars, amps, accessories, and guitar maintenance
- Previous customer service/retail experience is a bonus
- Basic computer and math skills
Job Type: Part-time
Pay: $12.00 - $13.00 per hour
Expected hours: No less than 30 per week
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Vision insurance
Shift:
- Day shift
- Evening shift
Ability to Commute:
- Pittsburgh, PA 15203 (Required)
Ability to Relocate:
- Pittsburgh, PA 15203: Relocate before starting work (Required)
Work Location: In person
Salary : $12 - $13