What are the responsibilities and job description for the 50-50 Raffle (Seasonal) position at Pittsburgh Pirates?
The Pirates Why
The Pittsburgh Pirates are a storied franchise in Major League Baseball who are reinventing themselves on every level. Boldly and relentlessly pursuing excellence by:
- purposefully developing a player and people-centered culture;
- deeply connecting with our fans, partners, and colleagues;
- passionately creating lifetime memories for generations of families and friends; and
- meaningfully impacting our communities and the game of baseball.
At the Pirates, we believe in the power of a diverse workforce and strive to create an inclusive culture centered in Passion, Innovation, Respect, Accountability, Teamwork, Empathy, and Service.
Job Summary
The 50/50 raffle staff is responsible for the promotion and sales of Pirates Charities 50/50 raffle tickets during Pirates home games at PNC Park. The primary goal of the staff is to raise funds for Pirates Charites by selling raffle tickets to guests, educating the public about the rules of the raffle, and promoting our philanthropic efforts in the community. Staff must be present at least a half-hour before gates open to receive location assignments, sign out equipment and review sales goals before each game. Staff is responsible for the safe return of equipment and cash once a winner is drawn for each raffle. Ideal staff members are outgoing, enthusiastic about the Pirates Charities mission, and have strong customer service skills when promoting the raffle and interacting with guests.
Responsibilities
Job Summary
The 50/50 raffle staff is responsible for the promotion and sales of Pirates Charities 50/50 raffle tickets during Pirates home games at PNC Park. The primary goal of the staff is to raise funds for Pirates Charites by selling raffle tickets to guests, educating the public about the rules of the raffle, and promoting our philanthropic efforts in the community. Staff must be present at least a half-hour before gates open to receive location assignments, sign out equipment and review sales goals before each game. Staff is responsible for the safe return of equipment and cash once a winner is drawn for each raffle. Ideal staff members are outgoing, enthusiastic about the Pirates Charities mission, and have strong customer service skills when promoting the raffle and interacting with guests.
Responsibilities
- Facilitating raffle ticket sales via an electronic handheld device.
- Educate guests about the rules and process of 50/50 raffles.
- Educate guests about Pirates Charities, the nonprofit beneficiary of 50/50 raffles.
- Ensure raffle tickets are only sold to guests 18 years of age or older.
- Effectively handle any issues that might arise from raffle ticket purchasers.
- Any other duties as assigned by the Community and Pirates Charities Department.
Qualifications
- GED/High School Diploma.
- One to two years customer service experience preferred.
- Ability to work evenings/weekends.
- At least 18 years of age.
- Experience using handheld electronic device (tablet/smartphone) preferred.
- Experience using Microsoft operating system on a Personal Computer preferred.