What are the responsibilities and job description for the Intern - Ticket Sales and Services position at Pittsburgh Pirates?
The Pirates Why
The Pittsburgh Pirates are a storied franchise in Major League Baseball who are reinventing themselves on every level. Boldly and relentlessly pursuing excellence by:
- purposefully developing a player and people-centered culture;
- deeply connecting with our fans, partners, and colleagues;
- passionately creating lifetime memories for generations of families and friends; and
- meaningfully impacting our communities and the game of baseball.
At the Pirates, we believe in the power of a diverse workforce and strive to create an inclusive culture centered in Passion, Innovation, Respect, Accountability, Teamwork, Empathy, and Service.
Job Summary
This internship will assist the Ticket Sales and Services Department (Premium, Service & Retention, Group Sales, New Business, Sales and Service Development, and Ticket Operations) with various season and off-season office tasks, as well as game-day responsibilities. The intern will receive training in sales and our ticketing system to prepare them for sales conversations. The intern will be provided with the opportunity to gain experience in driving revenue and customer service. In addition, the intern will help to develop sales materials and reports for account executives. They will also assist with sales contests and incentives. The intern will assist the sales team at events hosted at the ballpark and off-site including Season Ticket Holder Events, Group Theme Nights, and other ticket-related elements.
Responsibilities
Job Summary
This internship will assist the Ticket Sales and Services Department (Premium, Service & Retention, Group Sales, New Business, Sales and Service Development, and Ticket Operations) with various season and off-season office tasks, as well as game-day responsibilities. The intern will receive training in sales and our ticketing system to prepare them for sales conversations. The intern will be provided with the opportunity to gain experience in driving revenue and customer service. In addition, the intern will help to develop sales materials and reports for account executives. They will also assist with sales contests and incentives. The intern will assist the sales team at events hosted at the ballpark and off-site including Season Ticket Holder Events, Group Theme Nights, and other ticket-related elements.
Responsibilities
- Fulfill Ticket Sales and Service projects.
- Learn the key components of fan engagement and sales.
- Network with current account executives in the industry.
- Assist with Customer Service.
- All other duties as assigned by supervisor.
Qualifications
- Authorized to work lawfully in the United States.
- Candidates must be enrolled in an accredited institution at a junior, senior, or graduate level.
- Candidates majoring in Sports Management, Marketing, Communications, Business or related areas.
