What are the responsibilities and job description for the Plumbing Technician position at Pitzer's One Hour Air Conditioning and Heating?
Do you value professionalism and punctuality? Do you want to work with the best professionals in the plumbing industry? If you are an individual who values a rewarding career and would like your customers to be genuinely satisfied, you may be a match for our team. Ben Franklin Plumbing Kingman is looking to hire honest, hardworking Experienced Service Plumbers to join our team!
Suggested Primary responsibilities:
Perform residential service calls to diagnose and resolve plumbing issues.
Identifies potential problems to prevent premature and/or unexpected breakdowns/call-backs.
Maintains and repairs plumbing systems carrying water, steam, chemicals, and fuel in heating, cooling, lubricating and other process piping systems.
Inspects high pressure, air, steam, water, and gas systems to ascertain malfunctions.
Repairs or replaces plumbing fixtures, test joints, and pipe systems.
Interprets drawings and specifications to determine layout requirements.
Reviews blueprints, building codes or specifications to determine work details and procedure.
Studies building plans and inspects structures to assess material and equipment needs, establish sequence of pipe installations, and plan installation around obstructions.
Measure, cut, thread, bend, ream, and install pipe and pipe fittings.
Assemble pipe sections, tubing, or fittings.
Locates and marks position of pipe installations, connections, passage holes, or fixtures in structures.
Installs pipe assemblies, fittings, valves, appliances or fixtures using hand or power tools.
Maintain accurate documentation of service calls and time management.
Submit all complete paperwork in an accurate and timely manner.
Maintain properly clean and stocked service vehicle.
Attend weekly departmental meetings.
Participate in periodic inventory and truck inspections.
Maintain tools and machinery in good condition and use all tools in a safety conscious manner.
Explains each service performed to the client each time a maintenance or repair is completed and ensures complete customer satisfaction.
Explains Ben Society Membership Agreements to every client, maintains a 25% Ben Society Membership conversion rate on repair clients.
Documents Price Book task codes on all invoices for each diagnostic, repair, and installation performed.
Documents Part Sheets listing, corresponding job numbers and parts used on each job and turns in to the office DAILY.
Debriefs with dispatch after completion of every job.
Calls in for PO numbers for any materials picked up at suppliers and provides cost before and after taxes to ensure accuracy.
Turns in all parts receipts/packing slips daily and has corresponding job numbers written on them.
Provide pricing to the customer for approval prior to performing any work.
Retains 90% of Membership Clients and maintains an 85% appointment conversion ratio in the home.
Maximizes lead opportunities based on company’s business plan.
Participate in all company sponsored training classes.
Maintain a professional image at all times by:
Wearing only company approved and provided BFP apparel.
Following safety policies and procedures.
Abiding by ALL BFP standards of performance and code of ethics.
Maintaining a courteous demeanor with all customers and associates.
Maintains company vehicle, ensuring cleanliness and organization, both inside and out.
Respecting the customer’s property.
REQUIRED KNOWLEDGE, SKILLS, and ABILITIES:
ENVIRONMENTAL CONDITIONS:
- PTO Accruals begin on Day 1
- Medical, Dental, Vision options as well as Company Paid for Life Insurance
- IRA Match up to 3%
- A Culture that is different than anywhere you've ever worked
- Flexible working hours
- Leadership Development Classes
- Growth Opportunities with a Fast Growing Company
Suggested Primary responsibilities:
Perform residential service calls to diagnose and resolve plumbing issues.
Identifies potential problems to prevent premature and/or unexpected breakdowns/call-backs.
Maintains and repairs plumbing systems carrying water, steam, chemicals, and fuel in heating, cooling, lubricating and other process piping systems.
Inspects high pressure, air, steam, water, and gas systems to ascertain malfunctions.
Repairs or replaces plumbing fixtures, test joints, and pipe systems.
Interprets drawings and specifications to determine layout requirements.
Reviews blueprints, building codes or specifications to determine work details and procedure.
Studies building plans and inspects structures to assess material and equipment needs, establish sequence of pipe installations, and plan installation around obstructions.
Measure, cut, thread, bend, ream, and install pipe and pipe fittings.
Assemble pipe sections, tubing, or fittings.
Locates and marks position of pipe installations, connections, passage holes, or fixtures in structures.
Installs pipe assemblies, fittings, valves, appliances or fixtures using hand or power tools.
Maintain accurate documentation of service calls and time management.
Submit all complete paperwork in an accurate and timely manner.
Maintain properly clean and stocked service vehicle.
Attend weekly departmental meetings.
Participate in periodic inventory and truck inspections.
Maintain tools and machinery in good condition and use all tools in a safety conscious manner.
Explains each service performed to the client each time a maintenance or repair is completed and ensures complete customer satisfaction.
Explains Ben Society Membership Agreements to every client, maintains a 25% Ben Society Membership conversion rate on repair clients.
Documents Price Book task codes on all invoices for each diagnostic, repair, and installation performed.
Documents Part Sheets listing, corresponding job numbers and parts used on each job and turns in to the office DAILY.
Debriefs with dispatch after completion of every job.
Calls in for PO numbers for any materials picked up at suppliers and provides cost before and after taxes to ensure accuracy.
Turns in all parts receipts/packing slips daily and has corresponding job numbers written on them.
Provide pricing to the customer for approval prior to performing any work.
Retains 90% of Membership Clients and maintains an 85% appointment conversion ratio in the home.
Maximizes lead opportunities based on company’s business plan.
Participate in all company sponsored training classes.
Maintain a professional image at all times by:
Wearing only company approved and provided BFP apparel.
Following safety policies and procedures.
Abiding by ALL BFP standards of performance and code of ethics.
Maintaining a courteous demeanor with all customers and associates.
Maintains company vehicle, ensuring cleanliness and organization, both inside and out.
Respecting the customer’s property.
REQUIRED KNOWLEDGE, SKILLS, and ABILITIES:
- You must have at least 2 years verifiable service experience to qualify for this opportunity.
- You must live in the Mohave Valley area.
- You will be required to pass a national background check
- In-depth knowledge of maintenance and repairs of plumbing systems
- Understanding of the current regulations within the field
- Able to work both independently and as part of a team
ENVIRONMENTAL CONDITIONS:
- Extreme temperatures.
- Climbing, heavy lifting, loud noise, crawling, working in confined spaces, pushing/pulling, carrying equipment, bending, turning, kneeling.
- Ability to stand, walk, and climb ladders and stairs.
- Ability to work in confined spaces and to maneuver in attics, basements, and crawl spaces to access HVAC units.
- Ability to continually climb, balance, stoop, kneel, crouch, and/or crawl.
- Natural or corrected vision to see and focus for close, distance, peripheral vision with normal depth perception.
- Work assignments may be performed with or without reasonable accommodation to a known disability.
- Benjamin Franklin Plumbing is an Equal Opportunity Employer: Applicants will be considered regardless of race, color, religion, gender, national origin, citizenship status, sexual orientation, age, marital status, veteran status, or the presence of a medical condition or disability.
