Job Description
Job Description
Description :
Pivot Parking is seeking a Data Analyst / Accounting Specialist for the Mint Street Parking Garage in Charlotte, NC . This role is an on-site position responsible for overseeing all accounting functions related to revenue collection, financial reporting, and customer account management. Additionally, the position will provide valuable data analysis to support data-driven decision-making regarding parking rates, operational efficiency, and revenue optimization.
JOB SUMMARY :
- Full-time - Monday - Friday typical with possibility of nights and weekends if needed when large events occur.
- ON-SITE - Charlotte, NC
KEY RESPONSIBILITIES :
Accounting & Revenue Management :
Oversee the reconciliation of daily parking revenues, ensuring accuracy in collections and reporting.Prepare and submit financial reports to Pivot Parking and the client, maintaining transparency and accuracy in all accounting functions.Monitor revenue trends, discrepancies, and variances, and work to resolve any issues.Assist with audits and compliance reviews related to parking revenue management.Customer Support & Account Management :
Assist customers with parking accounts , including payments, access issues, and account inquiries.Ensure seamless customer experience by addressing and resolving payment disputes or errors.Maintain accurate records of customer interactions and account adjustments.Data Analysis & Decision Support :
Analyze parking revenue data and trends to provide insights into rate optimization and revenue opportunities.Generate reports and dashboards to help the operations team and clients make informed decisions.Work with internal stakeholders to identify areas for operational improvements and efficiencies.Track key performance indicators (KPIs) and provide actionable recommendations based on data findings.Benefits offered :
Dental insuranceHealth insurancePaid time off & HolidaysVision insuranceLife InsuranceRequirements :
Qualifications & Skills :
Education : Bachelor’s degree in accounting, Finance, Business, Data Analytics, or a related field preferred.Experience : 2 years of experience in accounting, finance, or data analytics—experience in parking, transportation, or a related industry is a plus.Technical Skills :Proficiency in Microsoft Excel (pivot tables, VLOOKUP, data visualization).
Experience with accounting software and reporting tools.Familiarity with parking revenue systems (PARCS) is a plus.Soft Skills :Strong analytical and problem-solving skills.
Detail-oriented with excellent organizational abilities.Ability to communicate findings effectively to non-technical stakeholders.Customer service-oriented mindset with strong interpersonal skills.Why Join Pivot Parking?
At Pivot Parking, we take pride in being a boutique parking operator focused on delivering exceptional client service and data-driven solutions. This role is an exciting opportunity to be at the intersection of finance, operations, and analytics, helping to optimize one of Charlotte’s key parking assets.
If you’re a detail-oriented professional with a passion for numbers, data, and customer service, we encourage you to apply!
