What are the responsibilities and job description for the Client Service Lead position at Pivotal Finance?
Job Description
As a key member of our service delivery team, you will work closely with internal teams to ensure seamless client experiences. This involves building and maintaining strong relationships with existing clients, identifying opportunities for upselling additional services, and collaborating with internal teams to introduce clients to new offerings and value-added services.
Key responsibilities include developing and implementing account plans to strategically manage and grow client portfolios, monitoring client engagements to ensure quality service delivery, and contributing to the growth and success of our clients.
As a key member of our service delivery team, you will work closely with internal teams to ensure seamless client experiences. This involves building and maintaining strong relationships with existing clients, identifying opportunities for upselling additional services, and collaborating with internal teams to introduce clients to new offerings and value-added services.
Key responsibilities include developing and implementing account plans to strategically manage and grow client portfolios, monitoring client engagements to ensure quality service delivery, and contributing to the growth and success of our clients.
