What are the responsibilities and job description for the Field Engineer position at Pivotal Partners?
Pivotal Partners is exclusively partnered to scale a Series A ($20 Million) Accel backed Observability platform.
We are looking for a Senior Field Engineer with a strong background in observability and cloud-native technologies to join our team. This role is a blend of technical expertise and customer engagement, helping prospects and customers understand the value of our platform through demos, proof of concepts (POCs), and deep technical discussions .
Location : New York Metro Area
Key Responsibilities :
- Technical Discovery & Solutioning : Engage with customers to understand their challenges and business objectives, demonstrating how our platform can help.
- Demos & Presentations : Deliver compelling product demonstrations tailored to various stakeholders, from engineers to C-level executives.
- Proof of Concepts (POCs) & Trials : Design, implement, and support customer POCs, ensuring successful outcomes and showcasing our platform’s value.
- Technical Implementation & Support : Assist customers with onboarding, deployment, and configuration of our platform, ensuring a smooth and efficient experience.
- Customer Collaboration : Work with prospects, engineering teams, and customer success to troubleshoot issues, optimize adoption, and drive long-term success.
Requirements :
