What are the responsibilities and job description for the Customer Service Representative (CSR) position at Pivotal Perspectives?
Position Overview
Customer Service Representative Job Overview:
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- This position is based out of our office in Santa Maria, CA. You must be able to commute here for all scheduled shifts
- This position involves working directly with customers in a face to face setting
- This position does not require any previous experience
- This is a full time opening & starts within two weeks
Customer Service Representative Job Overview:
- Customer outreach and engagement
- Executing sales presentations to potential customers
- Assisting new customers with the enrollment process
- Maintaining up to date knowledge on our clients and their products, services and promotions
- Tracking all sales data and related information
- Some prior experience in a customer facing role preferred but not required
- Comfortable engaging with working directly with customers
- High attention to detail when managing accounts
- Excellent written and verbal communication skills
- Strong work ethic and the ability to learn new skills quickly
- Outstanding time management and follow-up
- In-house training and coaching from the best in the industry
- Comprehensive and competitive pay structure
- Internal and exponential promotions / upward mobility
- Enthusiastic team environment and collaborative team atmosphere
- Team building nights / all-expense-paid team events and company trips
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