Solution Architect

Position Summary: The Solution Architect must be a trusted advisor asking specific business and technical questions to uncover a Client’s needs and align Pivotree product offerings to the customer needs. The ideal candidate will have superior communication skills, enjoy consultative selling, and have experience architecting Oracle Commerce, Intershop, Hybris Commerce, Magento, Enterworks, Stibo, Informatica and/or internally developed web environments. Experience or Certification in AWS, Azure and GCP is also a must. Additional skills in multi-tier Windows and Linux application delivery platforms within an ITIL technical support and delivery framework is helpful. Roles & Responsibilities: Accountable for the overall technical quality, consistency, and viability of Ecommerce hosting recommendations provided to customers and Partners by the Regional Sales Directors and Customer Success Managers. Technical qualification and consulting to ensure the proposed solutions meet the business and service level requirements of the customer. Act as a subject matter expert (SME) during the sales process, becoming the glue between the application, technology, design and the final solution that meets the business needs of the client. Translate business and technical requirements into written proposals, quote/configurations, diagrams, and master service agreements. Create and deliver technical presentations (in person, webinar) to prospects about Pivotree services and the proposed solution. Cultivate and utilize partnerships, internal resources and strategic vendors such as Intershop, AWS, Azure, Google Cloud, Enterworks, Oracle Commerce, Stibo, Riversand and Hybris. Understand the role compliance (PCI-DSS, ISO27001) and privacy plays in the design of an application and its infrastructure. Understand customer security needs and recommend architectures and products that meet those needs. Consult with internal Operations to ensure deliverables are viable and handoff solution to Deployment Service Group post-sale. Participate in product development. Ensure knowledge transfer and training of sales staff on our services. Be market sensing and responsible for managing the backlog of “next to build” features and products for your key product areas. Be available for occasional travel to customer premise.   KEY SKILLS & COMPETENCIES: 8 years of Solutions Architecture experience or equivalent consulting / management experience in developing Ecommerce applications, internet technologies and HA architectures. Strong communicator in groups and ability to lead business and technical conversations with senior technical and businesspeople. Proven experience with Ecommerce applications, Software-as-a-Service applications, Ecommerce platforms, and technologies such as: Oracle Commerce, Intershop, Enterworks, Hybris, AWS and Azure. Experience with Software Development life Cycle (SDLC), Quality Assurance Methods, DevOps and CICD Experience building solutions that meet PCI-DSS requirements Self-starter that meets deadlines, multi-tasks, sets and achieves measurable goals. Ability to work in a fast-paced and demanding environment. Exceptional organizational skills, multi-tasking ability, and attention to detail. Excellent written and verbal skills. The ability to handle multiple tasks and prioritize work in order to maintain required productivity levels Quality and consistency of proposed solution in relation to business requirements, technical viability and service level requirements. Accuracy of quotes. Responds in a timely fashion to requests for information and help. Gains credible reputation within the partner / client base for delivering highly valued fit for purpose solutions. Develops and delivers technical solution training on a regular basis to sales staff.