What are the responsibilities and job description for the Road Freight Support Specialist position at PixMob?
Our Hellmann Promise is to collectively shape our culture through our mission, values, and leadership principles.
If this resonates with your career aspirations, come and help us shape our sustainable impact, job details below!
The Road Freight Support Specialist is the primary customer and vendor contact for all operational inquiries. He / She coordinates domestic product shipments ensuring that service commitments are achieved in accordance with standard service, client requirements and company objectives. Communicates effectively and professionally with customers, vendors, internal stakeholders and government agencies.
ESSENTIAL DUTIES AND RESPONSIBILITIES :
- Monitor & Manage AP / AR process for all road vendors across US
- Plans for and utilizes most optimum vendors based on product needs
- Ensures clients, Hellmann partners or other required parties are kept fully informed of transport arrangements and status on a regular basis.
- Manage and monitor Hellmann Vetting program
- Communicates as required with applicable parties to ensure service requirements are achieved.
- Serves as liaison with product personnel to ensure quality services are achieved & maintained.
- Negotiates most favorable buying rates with approved vendors.
- Processes, issues, distributes, and / or dispatches all required documentation to all applicable parties in a time frame consistent with service needs & company policy
- Create and facilitate trainings
- Support in Management of all domestic & ground transportation systems / TMS.
- Monitor and update vendor information in required systems
- Support tender process of RFQ with vendors
- Issues reports as required.
- Issues shipping instructions to Hellmann partners where necessary.
- Receives rate tariffs and upload and / or make available to operating system and products
- Provides advice to clients concerning, but not limited to; terms of delivery and payment, transport alternatives or other matters affecting client needs.
- Keeps products informed and maintains knowledge of market trends and changes in service options.
- Meet vendors & branches regularly to monitor their satisfaction level & performance
- Support in growth of Domestic and first / final mile of international business
- Prepare and share reporting to management related to Road Freight
- Ensures accurate distribution of costs to promote same in projected gross profits.
- Monitor & Manage timely approval and accuracy of vendor invoices.
- Harmonizes and implements department procedures to maximize productivity.
- Trains new and existing staff.
- Handles internal and external disputes.
- Ensures maximum file profitability via control of vendor costs and maximum profits for product
- Ensures timely invoicing of files within department as per company guidelines.
- Monitors and takes necessary corrective action to Manage Road freight processes & procedures with all branches
- Provides leadership and guidance to department staff related to Road freight
- Performs other duties as assigned.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION AND EXPERIENCE :
KNOWLEDGE, SKILLS & ATTRIBUTES
PHYSICAL DEMANDS
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
WORK ENVIRONMENT
The work environment characteristics are similar of those of an office setting with various office equipment.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.
Salary Range : $28.85.0000 To $38.47.0000 Hourly
