Area Coach

Position Summary

The Pizza Hut Area Coach is a multi-unit leader responsible for overseeing the operations of the restaurants within their assigned area, usually comprising of 6-8 units. Position will provide both strategic and tactical guidance, training and development of restaurant staff, and ensure operations follow all brand standards and guidelines.

Essential Duties & Responsibilities

• Possess interpersonal skills that will allow the effective candidate to manage, coach, develop, and motivate facility management and staff.
• Direct and manage overall operations of restaurants through on-site visits and analysis of reports. Ensure assigned area achieves financial commitments and guest satisfaction standards.
• Analyze key performance indicators in all areas of field operations to include sales, food cost, expenses, and labor in order to assess and create a strategy for the region.
• Plan, lead, and execute operational initiatives, monitor progress, measure results, and provide feedback to region.
• Lead and coach GM’s and their teams directly.
• Positive development of restaurant operations through strategic and tactical direction. Ensure that all standards and guidelines are adhered to including service, product preparation, sales, guest relations, safety & security, marketing and team development
• Identify, improve, and maintain the financial management of the area of operations to deliver and meet/exceed targeted goals. Monitor all capital expenditures, analyze systems and procedures for continual improvement, and provide direction to increase sales and profitability.
• Interface with field staff to provide mentorship and training, ensure best practices are consistently adhered to, and implement any brand / franchisee operational changes.

Job Requirements

• HS diploma or equivalent. AS/BS degree in Business, Finance, or related field preferred;
• 3 - 5 years of operational management experience in the Quick Serve Restaurant or related industry. Multi-unit restaurant experience preferred;
• Ideal candidate will have restaurant operational experience with progressive increase in areas of responsibilities;
• Ability to travel throughout assigned area;
• Basic to Intermediate MS Office (Excel, Outlook, PowerPoint, Word) skills a must. Previous experience with POS, Time & Attendance, HR field programs a must;
• Thorough knowledge industry regulations, guidelines, and practices required;
• Ability to maintain confidentiality and exercise extreme discretion;
• Self-motivated with ability to prioritize and meet deadlines and work in a high energy, fast paced, ever changing environment;
• Excellent written and oral communications skills;
• Excellent organizational skills with an emphasis on customer service;
• Experience in a high volume, multi-seasonal environment a must. Must be able to work over-time and/or off schedule hours as necessary;
• Strong problem-solving skills and ability to react quickly to resolve problems;
• Self-motivated, positive attitude, high-energy individual who can multitask well;
• Ability to work both independently and collaboratively with others toward mutual objectives and able to influence across non-direct reports on cross functional teams;
• Continuous improvement mindset with the ability and desire to develop creative solutions to problems and continuously improve systems and processes.

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 8 hour shift

Work Location: On the road