What are the responsibilities and job description for the General Manager in Training position at Pizza King?
Pizza King is in search of a General Manager in Training who is adaptable, self-motivated, and has a passion for customer service. All General Managers must be able to run an efficient and profitable operation at the store through achieving and maintaining high standards of customer relations, product quality, cleanliness, safety, and staffing.
Benefits at Pizza King :
Paid Time Off
401(k) program with Employer Match
Advancement opportunities
300 employee referral bonus
1000 potential holiday incentive bonus
Free meals on and off the clock (once fully and solely operating a restaurant location)
50 birthday dinner and paid day off for your birthday
Time and a half incentive pay for picking up unscheduled shifts
3000 potential accumulated yearly bonus based on store's performance (once fully and solely operating a restaurant location)
500 potential bonus for training other GMIT team members (once fully and solely operating a restaurant location)
Health, dental, vision, accident, critical illness, disability, and life insurance options
Salary compensation (once fully and solely operating a restaurant location)
Years of Service Bonus - employees are given a bonus once they reach a milestone anniversary
General Manager in Training Requirements :
Must have open availability, including nights, mornings, weekends, and holidays
Must be at least 21 years of age
Maintain a valid driver's license
Maintain proof of auto insurance
Acceptable driving record
ServSafe Certified (once fully and solely operating a restaurant location)
Reliable vehicle for going to the bank, picking up product, or delivering occasionally
Able to maintain a liquor license and any other required permits
Minimum of five years' experience in restaurant operations, 1 year of store management experience preferred; or equivalent combination of education and experience.
Systems & Software – proficient level knowledge of Google Workspace.
General Manager in Training Essential Duties & Responsibilities :
Customer :
Drives customer-focused culture by serving as a role model in resolving serious customer issues and training team members to meet or exceed customer service standards.
Verifies food quality is at the highest standard that is received by vendors and served to the customers.
Ensure the workplace is safe to both employees and customers by facilitating safe work behaviors of the team
Ensures that food safety standards are met in the store through direct observation as well as follow up on food safety with team members.
Respond quickly and respectfully to customer complaints.
Make appropriate suggestions to customer's orders to increase satisfaction
People :
Administer prompt, fair, and consistent corrective action for any and all violations of company policies, standards, and procedures.
Setting priorities, managing details, providing recognition, and carrying out effective coaching to team members.
Verifying maintenance of equipment, facility, and grounds are being maintained to company standards.
Adheres to cash handling and reconciliation procedures in accordance with company policies and procedures.
Maintains prescribed opening and closing hours for stores along with following all security measures.
Hires, trains, and develops team members within the store.
Store's Performance :
Responsible for working with the marketing team to ensure initiatives are in place and being implemented to drive sales growth.
Analyzes sales, labor, inventory, and controllable on continual basis.
Take specific corrective action to meet or achieve margin and sales growth targets.
Ensures the store is within compliance of Federal / State / Local requirements.
Maintain in contact with the bookkeeper, HR, and operations team.
Responsible for all employee scheduling and reporting hours.
Ensures the store is organized, maintained, and running efficiently.
Maintain sales, food, and labor costs to the expectations set by the company (once fully and solely operating a restaurant location).
Following and enforcing recipes to maintain a consistent product and nutritional value.
Other :
Always follow company procedures and standards.
Demonstrate excellent teamwork.
Conduct all designated staff meetings and training sessions.
Attend monthly manager meetings (once fully and solely operating a restaurant location)
Physical Requirements :
Able to reach, bend, stoop and frequently lift up to 50 pounds.
Able to be on your feet for extended periods of time.
Pizza King is loved by the communities that we are established in. We ask that our employees take pride in their work and focus on quality to ensure customer satisfaction.
reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
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