In Urgent Need of Front Desk Associate

Job Overview
We are seeking a dedicated and professional Front Desk Associate to join our team. We are looking for coverage on Tuesday 9am to 6 pm, and Wednesday 9am to 5pm, and Thursday 9-2pm. The ideal candidate will be the first point of contact for our current and prospective patients, providing exceptional customer service and administrative support. This role requires strong communication skills, attention to detail, and the ability to manage multiple tasks efficiently in a fast-paced environment.

Responsibilities

• Greet and welcome guests as they arrive, ensuring a positive first impression.
• Manage front desk operations, including answering phone calls, responding to emails, and directing patients appropriately.
• Schedule patients using our electronic health program, JaneApp, for chiropractic, acupuncture, and massage services.
• Verify and check insurance eligibility using Office Ally or by calling insurance companies directly.
• Provide exceptional customer support by addressing patient needs and resolving issues promptly.
• Cleaning of treatment rooms between patients and maintaining a clean and organized front desk area.

Skills

• Proven experience in customer service or administrative roles; experience as a clerk or medical receptionist is a plus.
• Organizational skills to manage multiple tasks efficiently while maintaining accuracy.
• Excellent verbal and written communication skills.
• Excellent computer skills and the ability to navigate insurance websites.

We are happy to train the right candidate in the above duties. We are a relaxed but busy alternative health clinic that offers chiropractic, acupuncture, and therapeutic massage. Check out our website for more details and to see pictures of our office! www.pkhealthwellness.com

Job Type: Part-time

Pay: From $20.00 per hour

Expected hours: 20 – 22 per week

Benefits:

• Employee discount
• Flexible schedule

Schedule:

• 8 hour shift
• Day shift

Work Location: In person

Salary : $20