What are the responsibilities and job description for the Dispatcher position at PLA Buyer LLC?
About the Role
The Dispatcher is responsible for acting as an intermediary between external partners, drivers in the field, and facility logistics to ensure the successful pick-ups and deliveries of products. This role will be the main point of contact for our drivers, relaying information, and updates.
Responsibilities
- Manage daily dispatching of facility drivers for all pick-ups and vendor deliveries.
- Work the logistics window to greet customers and vendors that visit the department.
- Maintain contact with drivers, tracking movements throughout the day to monitor schedules.
- Coordinate with outside carriers to ensure timely pick-ups and deliveries.
- Ensure all required paperwork is obtained from drivers and vendors, accurately submitting it into our system.
- Assist in coordinating mulch pick-ups and CHEP returns.
- Provide assistance with shipping and receiving in tracking inventory levels as needed.
- Support facility leadership in managing the dispatch and order calendars.
- Escalate matters to the Transportation Manager as needed.
- Foster exceptional and collaborative partnerships with PLA staff, vendors, and customers.
- Perform other duties as assigned.
Experience & Education
Physical & Environment
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