Payments Leader

Your Opportunity:

PLACE is looking to hire a Payments Leader to join our growing team. The Payments Leader is responsible for overseeing and optimizing our payments ecosystem, which includes payments to suppliers ("AP") and reimbursements to our operators & employees. You will be responsible for driving the strategy, implementation, and management of payment solutions that ensure seamless transactions for our customers globally.

Who Develops You: Corporate Controller

What You'll Do:

• Own and oversee the day-to-day activities and responsibilities of the payments team. Manage reimbursements and accounts payable processors.
• Build communication and escalation channels for incomplete or erroneously coded expense reports.
• Lead the implementation of payment solution (Coupa) including full change management across all sectors of the business.
• Drive adoption of new payment solution with all users, including but not limited to documenting processes and training.
• Oversee pilot of new solution initially with internal employees and then with operators.
• Lead the transition of all vendors from old payables tool (BILL) to new payments solution (Coupa).
• Drive adoption rates of e-invoices with all vendors to optimize payments solution.
• Interact directly with users and vendors to troubleshoot and resolve issues.
• Participate in onboarding discussions with new teams, to proactively ensure a smooth payments experience.
• Build and maintain strong relationships with payment service providers, financial institutions, card networks, and regulatory bodies.
• Oversee the operational aspects of payments processing, including transaction monitoring, fraud prevention, reconciliation, and settlement.
• Ensure compliance with relevant regulations and industry standards (e.g., PCI-DSS) while managing payment-related risks effectively.
• Lead and develop a high-performing payments team, fostering a culture of collaboration, innovation, and continuous improvement.
• Advocate for the best interests of our partners, suppliers and employees by ensuring payment solutions meet their needs and expectations.
• Other duties as assigned.

• Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Skills You Have:

• In-depth knowledge of payment processing systems, including ACH, credit/debit cards, digital wallets, and international payment methods.
• Strong understanding of regulatory requirements and compliance frameworks in the payments industry.
• Excellent analytical and problem-solving skills with the ability to interpret complex data and trends.
• Strategic thinker with a track record of developing and implementing successful payments strategies.
• Outstanding leadership abilities with a focus on team development and mentorship.
• Effective communicator with the ability to influence stakeholders at all levels of the organization.
• Familiarity with Google Suite.

Qualifications:

• Bachelor's degree in Business Administration, Finance, Economics, or related field, or equivalent combination of education and experience.
• Master's degree in business or certification in payments related fields preferred.
• 3 years' in management role leading a payments focused team.
• 3 years of professional/technical experience in accounts payable function.
• Experience in payments systems such as Coupa and ERP systems such as NetSuite.

Physical Activities:

This position is primarily sedentary. Work will be conducted in a standard office environment, requiring the ability to operate office equipment such as a keyboard. This role will require prolonged periods of sitting at a desk and working on a computer (up to 100% of work day).

• Medical
• Health Savings Account
• Dental
• Vision