What are the responsibilities and job description for the Operations Support position at Place of Hope?
POSITION PURPOSE
Responsible for serving the reception and office areas, assisting various departments, adhering to, and coordinating operational policies, and ensuring required regulations are met.
POSITION QUALIFICATIONS
· High School Diploma degree or equivalent office experience and one year of relevant experience.
· Flexibility and ability to prioritize a high volume of responsibilities with tight deadlines with various operational responsibilities.
· Computer proficiency: Proficient in Excel, Word, and Outlook
PERFORMANCE REQUIREMENTS
· Manage the reception area, guest engagements, and incoming calls.
· Manage in-kind donations, receipts, and tracking.
· Maintain various office and campus areas.
Keep an inventory of office supplies and place accurate orders as needed
· Assist multiple departments, as needed.
· Assist operations with all applicable campus inspections, projects, contracts, licensure needs, and tour/meeting room preparation, as assigned.
· Complete database entry needs as assigned.
· Organize, scan, and file department documents.
· Manage requests, spreadsheets, and calendars for South Region properties.
· Must be able to work under tight schedules and possess the ability to effectively handle pressure associated with deadlines and crises.
· Support the agency’s Operations Manager or designate with daily operations and special projects including, but not limited to, typing, scanning, filing, phone calls, and other assigned tasks.
· Ensure all activities and engagements with supporters, volunteers, and vendors are handled with excellence and meet standards and policies.
- Manage day-to-day general business affairs, including but not limited to coordination of the administrative offices, functions, and other support employees as well as interaction with vendors, suppliers, service partners, regulatory agencies, donors, and volunteers.
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: In person