Escrow Assistant

Job Description Summary

Typically found in a branch/office setting where the assistant is providing support to Escrow department by assisting with customer service and administrative duties related to escrow closings. May provide general support for a team, or partner with an escrow officer. Primarily focused on residential transactions.

If the role is primarily supporting commercial transactions, please refer to the Commercial Escrow Assistant job family.

If the role exists in a centralized processing unit or department designed to support multiple offices/and or locations and is focused on high-volume paperwork processing, please refer to the Escrow Support Processor Job family.

Job Level Summary:

• Intermediate levels require a solid understanding of functional tasks
• Assistance may be required from more experienced team members will vary depending on task complexity
• Work may be reviewed for new or more complex tasks
• Provide a wide range of support within a functional area
• Follow functional area’s processes and procedures in daily activities, troubleshoot as needed and recommend suggestions for continuous improvements to overall operations

License or Certification

• Pay Range $20.00 - $24.00

This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal work hours and/or responsibilities from time to time, as needed.

• Performs a wide range of administrative duties to gather information and assist in the escrow process
• Duties may include: Opening orders, inputting closing statement information, preparing documents for closing and handling the complete disbursement and follow up of all escrow transactions
• Communicates requirements and other information to clients
• Interprets various agreements as they relate to closing and prepare all documents required for transactions
• Works on problems of moderately complex scope where action requires a review of a variety of factors
• Researches and obtains information for a wide range of complex data
• Exercises judgment within defined procedures and practices to determine appropriate action
• Follows department processes and procedures and may make recommendation to these processes
• No responsibility for the supervision of others.
• Works under general supervision, acting on own initiative
• Uses expertise of more experienced level team members and leverages additional resources to confirm solutions
• Customer service skills
• Problem solving skills
• Strong organizational skills
• Knowledge of MS Office suite
• Excellent verbal/written communication skills
• Able to maintain professionalism and a positive service attitude at all times
• Strong detail orientation
• Knowledge of company and/or client operating systems
• High School diploma or equivalent
• 2 years experience in an escrow related experience

Job Type: Full-time

Pay: $20.00 - $28.00 per hour

Expected hours: 40 per week

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

People with a criminal record are encouraged to apply

Work Location: In person

Salary : $20 - $24