What are the responsibilities and job description for the Billing Specialist Supervisor position at Places for People, Inc?
General Description
The incumbent of this position is responsible for supervising the collection, posting, and management of account payments as well as overseeing the claims submissions and ensuring staff follow up with payers.
The individual filling this position must display HOPE for the future while only settling for EXCELLENCE in execution through positive COLLABORATION with others and displaying COMPASSION for our mission. You must be ready to make an incredibly rewarding and strong impact on our community.
About the Agency
Since 1972, Places for People has helped individuals in the St. Louis community find and define their places in the world.
Specifically, our mission is to provide caring, effective services to help those with the greatest challenges recover from mental health illness and associated chronic diseases.
We fundamentally believe that each person we serve deserves a chance to be their best selves and we want to help them get to that point.
SOME perks of working at Places for People:
Medical, dental, and vision insurance
Short and long-term disability insurance
Paid Time Off (5.85 hrs per pay period)
Free Employee Assistance Program
8 paid holidays
Flexible work schedule
403(b) Retirement Plan contribution
Mileage reimbursement at the federal rate
Supervision available for licensure during work hours and at no cost
Loan forgiveness through the National Health Service Corps (NHSC) for specific positions
AT&T Wireless membership perks
Free on-site fitness center (located at our Soulard campus – available for all staff!)
Job Duties Include:
- Complete supervisee’s performance evaluations, training plans and supervision records.
- Facilitates processes to ensure accurate and timely claims submissions
- Completes audits relating to claim denials and non-payments
- Maintain an accurate, up-to-date reporting system providing information on billings, processing time lines, reasons for denial and payment of filed claims on a regular basis.
- Assure efficient day-to-day operation of all billing functions by troubleshooting problems, spot-checking systems for accuracy, and providing day to day technical assistance to staff.
- Assist with monitoring of receivable accounts for recommendations of collection, write-off, reimbursements, etc.
- Maintains a monthly schedule of workload for billing staff monitoring schedule adherence
- Reviews failed claims on a bi-weekly basis forwarding to appropriate staff for correction
- Bills and tracks monthly online entries to the Mo. Dept. of Mental Health
- Reviews monthly revenue sheet preparing summary for accounting
- Demonstrates interest in long term and short term goals and objectives of the company.
- Other duties as assigned
Knowledge, Skills, and Abilities:
- Considerable knowledge in medical billing and collection practices.
- Basic knowledge of medical coding and third-party operating procedures and practices.
- Superior communication and customer service skills
- Excellent 10 key and alphanumeric data entry skills with attention to detail
- Proficient in common word processing, spreadsheet, database, and web-based applications.
