What are the responsibilities and job description for the EXPERIENCED VETERINARY RECEPTIONIST FOR FAST PACED CLINIC position at Plainfield Veterinary Clinic, LLC?
We are looking for a TALENTED, OUTGOING, and HIGHLY MOTIVATED individual with GREAT CUSTOMER SERVICE SKILLS who LOVES ANIMALS to join our amazing Reception Staff! EXPERIENCE in the Veterinary industry is PREFERRED, but we are willing to train the right candidate! In order to qualify for this position you must possess great customer service skills, be outgoing, as well as a team player and quick learner. Phone and computer skills (data entry, use of e-mail, internet, Microsoft word) are a must. You must either have KNOWLEDGE of Veterinary products and services OR have the ability to assimilate information quickly! Multi-tasking is a huge part of this position, so you must be able to do so efficiently. Our team works Monday-Friday, as well as Saturdays, so it is important that you have open availability. We hope to welcome you our amazing team!
Responsibilities:
Greet Clients as soon as they come in
Check in patients for Medical, Technician, Grooming and Surgery appointments
Answer phone calls
Make appointments
Enter invoices into our software
Take detailed notes of phone calls, patient history
Call Clients to Confirm Appointments
Have basic knowledge of veterinary products and services
Run Credit Card Payments
Put away patient files
Place patient files in appropriate bins
Keep accurate records
Help restrain patients on occasion
Clearly communicate with clients, staff
Send Faxes & Print
Order Office Supplies
Send e-mails
Skills:
Proven Work Experience as a Receptionist/ Front Desk Representative
Excellent Customer Service attitude and Skills
Proficiency in Microsoft Office Suite
Hands-on experience with office equipment (e.g. fax machines and printers)
Professional attitude and appearance
Solid written and verbal communication skills
Ability to be resourceful and proactive when issues arise
Excellent organizational skills
Multitasking and time-management skills, with the ability to prioritize tasks
High school degree
Use of Internet
Job Type: Part-time
Pay: $15.00 - $17.00 per hour
Benefits:
- Employee discount
Schedule:
- 4 hour shift
- 8 hour shift
- Day shift
- Monday to Friday
- Night shift
- Weekends as needed
Education:
- High school or equivalent (Preferred)
Experience:
- Medical terminology: 1 year (Preferred)
- Computer skills: 1 year (Required)
- Customer service: 1 year (Required)
Work Location: In person
Salary : $15 - $17