What are the responsibilities and job description for the Customer Service Representative position at Plainview Growers?
Job Opening: Customer Service
Company: Plainview Growers Inc.
Location: Allamuchy, NJ
About Us:
Plainview Growers Inc. is a large wholesale grower of various plant products. We are seeking an enthusiastic team player to join our sales and customer service department.
Key Responsibilities:
- Support the tropical plant sales team.
- Manage day-to-day customer interactions, communication, sales data analysis, order entry, PO processing, data verification, and future order pre-books.
- Handle general customer service tasks, including answering phone calls, processing garden center orders during peak season, and verifying pickup customer orders.
Qualifications:
- Excellent phone, communication, and customer service skills.
- Strong data entry and analytic skills.
- Ability to quickly adapt to new systems and utilize them effectively.
- Proficiency in Microsoft Office Suite, including Excel.
- Strategic thinking to meet customer needs and support business objectives.
- Ability to work across departments, including shipping, production, and greenhouse.
- Preferred experience in Greenhouse, Garden Center, Nursery, or Floral industries.
- Bilingual in Spanish and English is a plus.
Salary: Commensurate with experience.
How to Apply:
Please forward your information to: tomv@plainviewgrowers.com
Job Type: Full-time
Pay: $40,000.00 - $60,000.00 per year
Ability to Commute:
- Andover, NJ 07821 (Required)
Work Location: In person
Salary : $40,000 - $60,000