What are the responsibilities and job description for the Front Desk Admin Assistant position at PLAISTED COMPANIES INC?
We are seeking a dedicated and professional Front Desk Administrative Assistant to join our team. This role is essential in providing exceptional customer service and ensuring smooth operations at the front desk. The ideal candidate will possess strong organizational skills, a friendly demeanor, and the ability to manage multiple tasks efficiently in a fast-paced environment. This position will also assist with the Dispatch and Transportation Department.
Requirements:- Greet and welcome guests as they arrive, providing a warm and friendly atmosphere.
- Handle incoming calls and inquiries, directing them to the appropriate personnel or department.
- Maintain an organized front desk area, ensuring all materials are stocked and accessible.
- Perform clerical duties such as filing and data entry.
- Provide excellent customer support by addressing guest needs and resolving issues promptly.
- Operate phone systems effectively to ensure clear communication within the office.
- Provide support to the Dispatch and Transporation division.
Skills
- Strong organizational skills with attention to detail.
- Proficient in customer support techniques and maintaining professionalism at all times.
- Familiarity with phone systems and office management practices.
- Ability to perform clerical tasks efficiently, including filing and data management.
- Excellent communication skills, both verbal and written.
- Great mathematical aptitude
- A proactive approach to problem-solving with the ability to multitask effectively.
Plaisted Companies CORE VALUES:
TEAM PLAYER:- Passionately working together to achieve a common goal.
HONESTY/INTEGRITY: Earning Trust through our everyday actions.
ENTHUSIASTIC/ENERGETIC/POSITIVE: Making each day rewarding and fun!
CUSTOMER ABOVE ALL ELSE: Taking the extra step to provide the best customer experience.
COMMITMENT TO EXCELLANCE: Making each product and service to the best of our ability.