What are the responsibilities and job description for the Printer Support Specialist position at Plan & Print Systems, Inc.?
REPAIR TECHNICIAN Plan & Print Systems, Inc.
Plan & Print Systems, Inc. is seeking an experienced REPAIR TECHNICIAN to service and support small to large publicly traded companies in the Syracuse-Utica NY corridor. This is a great opportunity for an experienced service tech who is looking to be a leader and make his own decisions. Very Team oriented and no corporate bureaucracy.
Duties and Responsibilities: Performs full range of services on assigned digital printers and Multi Function Devices including repair, maintenance, installations, removals and customer call assistance. Skilled in software installations; requires a high degree of diagnostics. We have plenty of opportunity to learn how to work on a wide range of equipment
Manages territory, parts inventory, and customer and co-worker relationships.
Candidate Requirements: Results-driven, clear and friendly concise communication with customers. Problem solving with quick resolution. Ability to work independently. Must have a valid driver license and auto insurance. Can lift and/or carry 75 lbs.
We offer: a stable and growing company (43 years) with an opportunity to create your own future. Ongoing paid Manufacturer certified training and support, company car, 401k, profit sharing, medical and dental benefits. Paid vacations, Holidays. Let us know what we're missing to bring you to our team.
Job Type: Full-time
Required experience:
· Copier/Printer Repair Technician
Required education:
- Experience with major manufacturers of printers/copiers Konica, Xerox
- Responsibilities:
· Troubleshoot and diagnose digital copier/printer software and hardware issues.
· Provide excellent customer service including.
· Respond to customer requests and assist end user in basic functionality
· Record meter reads, maintain service activity reports.
· Utilize websites, technical manuals, handbooks and technical publications to stay current with new equipment and enhancements to older devices
Job Type: Full-time
Pay: $50,000.00 - $60,000.00 per year
Work Location: In person
Salary : $50,000 - $60,000