What are the responsibilities and job description for the Weekday Overnight Manager position at Planet Fitness - Excel Fitness?
Grow with us!
In one to two years, you could be earning $50k a year with Planet Fitness!
In one to two years, you could be earning $50k a year with Planet Fitness!
We are Excel Fitness, a Planet Fitness franchise group based out of Austin, TX with 80 clubs and growing! Since 2016, we have grown from 16 locations in TX to over 80 locations in 6 states in great markets like Austin, Dallas, Raleigh, Tulsa, and NW Arkansas. We are opening 10 new clubs a year and with that kind of growth, you can build a great career here! In fact most of our senior managers started at the front desk and worked their way up to now earning base salaries that begin at $42k as a GM, $60k as a Regional manager(responsible for 5-10 locations), and all the way up to over a $100k as a Regional Director overseeing 10 locations!
https://excelfitness.wd5.myworkdayjobs.com/Excel_Fitness/job/PF-Forestville--Raleigh-NC/Weekday-Overnight-Manager_R2021-3453
But it all starts at the front desk – where all of our Team Players (what we call our employees) are responsible for creating a positive member experience through superior level of customer service and cleanliness.
What are you waiting for? APPLY TODAY!
Job Summary
The Weekday Overnight Managerwill be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. This is a seasonal position based on the needs to deliver world class customer service and cleanliness during the current COVID-19 pandemic.
Essential Duties and Responsibilities
- Greet members, prospective members and guests, providing exceptional customer service.
- Handle all front desk related activities including:
- Answer phones in a friendly manner and assist callers with a variety of questions.
- Check members into the system.
- New member sign-up.
- Take prospective members on tours.
- Facilitate needed updates to member’s accounts.
- Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
- Assist in maintaining the neatness and cleanliness of the club.
Qualifications/Requirements
- Customer service background preferred.
- Basic computer proficiency.
- A passion for fitness and health.
- Upbeat and positive attitude!
- Punctuality and reliability is a must.
- Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations.
- Strong listener with the ability to empathize and problem solve.
- Demonstrate diplomacy in all interactions while using appropriate behavior and language.
- High School diploma/GED equivalent required.
- Must be 18 years of age or older.
Physical Demands
- Continual standing and walking during shift.
- Continual talking in person or on the phone during shift.
- Must be able to occasionally lift up to 50 lbs.
- Will occasionally encounter toxic chemicals during shift.
Why you should join Excel Fitness
- Great career opportunities – every one of our General and Regional managers were promoted from within
- Starting pay at $11.00/hr
- Free premium gym membership!
- https://excelfitness.wd5.myworkdayjobs.com/Excel_Fitness/job/PF-Forestville--Raleigh-NC/Weekday-Overnight-Manager_R2021-3453
Salary : $50,000
