What are the responsibilities and job description for the Member Experience Specialist position at Planet Fitness, Inc.?
**Company Overview**
At Planet Fitness, Inc., we strive to provide an enjoyable and motivating environment for our members. As a Member Services Representative, you will play a vital role in achieving this goal by delivering exceptional customer service.
Essential Duties and Responsibilities
- Greet customers warmly and engage in conversations to build rapport
- Respond to inquiries and resolve any issues promptly and efficiently
Required Skills and Qualifications
- Demonstrated ability to work in a fast-paced environment
- Strong problem-solving and critical thinking skills
