What are the responsibilities and job description for the Customer Service Ambassador position at Planet Fitness?
Role Overview
The Member Services Representative will play a key role in creating a positive and engaging experience for our members, from initial contact to ongoing support and guidance.
Key Responsibilities:
•Engage with members on a personal level, building relationships and trust through exceptional service
•Manage membership sales, account updates, and other administrative tasks with accuracy and efficiency
•Collaborate with trainers and other staff members to ensure seamless delivery of services
Requirements
Benefits
As a valued member of our team, you will enjoy a range of benefits, including competitive pay, opportunities for career advancement, and a fun and supportive work environment.
The Member Services Representative will play a key role in creating a positive and engaging experience for our members, from initial contact to ongoing support and guidance.
Key Responsibilities:
•Engage with members on a personal level, building relationships and trust through exceptional service
•Manage membership sales, account updates, and other administrative tasks with accuracy and efficiency
•Collaborate with trainers and other staff members to ensure seamless delivery of services
Requirements
- Previous experience in customer-facing roles, preferably in the fitness industry
- Strong communication and interpersonal skills
- Ability to multitask and prioritize tasks effectively
- High School diploma or equivalent required
Benefits
As a valued member of our team, you will enjoy a range of benefits, including competitive pay, opportunities for career advancement, and a fun and supportive work environment.
