What are the responsibilities and job description for the Fitness Trainer position at Planet Fitness?
Grow with us!
We’re Excel Fitness, a Planet Fitness franchise group based out of Austin, TX with 100 clubs and growing! Since 2016, we have grown from 16 locations in TX to over 100 locations in 6 states in great markets like Austin, Dallas, Raleigh, Virginia, Tulsa, and NW Arkansas. We are opening 10 new clubs a year and with that kind of growth, you can build a great career here! In fact most of our senior managers started at the front desk and worked their way up to now earning base salaries that begin at $42k as a GM, $60k as a Regional Manager (responsible for 5-10 locations), and all the way up to over a $100k as a Regional Director overseeing 10 locations!
But it all starts at the front desk – where all of our Team Players (what we call our employees) are responsible for creating a positive member experience through superior level of customer service and cleanliness.
Essential Duties and Responsibilities
- Provide an exceptional customer service experience.
-Responsibilities include:
· Check members into the system.
· Take prospective members on tours then assist them with the new account sign-up process
· Facilitate needed updates to member’s accounts.
· Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
· Detailed cleaning in all areas of the facility.
Qualifications/Requirements
- A passion for fitness and health!
- Upbeat and positive attitude.
- Punctuality and reliability are a must.
- Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations.
- Strong listener with the ability to empathize and problem solve.
- Demonstrate diplomacy in all interactions while using appropriate behavior and language.
- Current CPR Certification required.
- Nationally Certified Training Certificate required.
- High School diploma/GED equivalent required.
- Must be 18 years of age or older.
Physical Demands
· Continual standing and walking during shift.
· Continual talking in person or on the phone during shift.
· Must be able to occasionally lift up to 50 lbs.
· Will occasionally encounter toxic chemic
Job Type: Full-time
Pay: $13.50 - $15.50 per hour
Expected hours: 40 per week
Benefits:
- Dental insurance
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Paid time off
- Professional development assistance
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Shift availability:
- Day Shift (Required)
- Night Shift (Preferred)
Work Location: In person
Salary : $14 - $16
