Manager In Training

• Recruit, hire, train and develop a high performing staff.
• Provide excellent customer service and create and maintain a welcoming atmosphere for all members, prospective members and guests.
• Schedule staff and ensure all shifts are covered.
• Manage key administrative processes including payroll, deposits and close downs, inventory, issues, marketing, Human Resources and metrics/reporting
• Resolve employee and member issues.
• Manage employee disciplinary/termination activities.
• Ensure a clean and safe facility including equipment, locker rooms and interior as well as exterior of the facility.
• Uphold Brand Standards, including brand excellence execution (360 cleaning and customer service audits), 30 day app adoption, 30 day secondary billing, and excelling in meeting and exceeding company metric standards.
• Protects member confidentiality according to the Health Insurance Portability and Accountability Act (HIPAA) and related state and federal laws.
• Perform basic maintenance of club equipment, which includes but is not limited to: replacing *overhead light and tanning bulbs, signage, *ceiling tiles, upholstery, batteries, dispensers; troubleshooting TVs/cable/internet; lubricating exercise equipment; completing simple vacuum repairs; *may require the use of a ladder.

• Must be able to regularly lift or move at least 25 pounds and occasionally move or lift up to 75 pounds.
• Must be able to effectively communicate both in writing and orally.
• Continual standing, moving, and walking for several consecutive hours during shift, which comprises 80% of daily duties. Remain stationary for approximately 20% of daily duties.
• Available to be on-call for emergencies which may occur at assigned club.
• Continual talking in person or on the phone during shift.
• Able to commute in all weather conditions.

• High school diploma/GED equivalent required. College degree or equivalent experience preferred.
• Must be 18 year of age or older.
• Current CPR Certification required; paid for by employer.
• Successful completion of Planet Fitness University (PFU) Learning Pathway or equivalent training.
• Superior customer service skills, preferably in the fitness industry.
• Experience working as an Assistant Manager or fitness trainer at a Planet Fitness®, at least six months experience preferred.
• Basic computer proficiency, including, but not limited to, Data Trak and Google Workplace applications such as Google Office and email.
• Solid supervisory, diplomacy and listening skills.
• Hard working, enthusiastic and energetic!
• Strong problem resolution skills.
• Minimum one to three years of experience in leading and/ or managing a team, preferably in the fitness industry. Leadership/Management experience
• Passion for fitness and motivating employees, while creating a culture in line with JP Management’s core values.

• Competitive rates between $16.25-$20/hour (based on experience and qualifications)
Benefits:

• • 401K program with excellent company match
  
  
  • Paid holidays, and short-term disability
  
  
  • Health, vision and dental benefits
  
  
  • Flexible pay options (On-demand pay and mobile Earned Wage Access)
  
  
  • Free Black-Card gym membership
  
  
  • Online education, enrollment in leadership and executive mentoring program.
  
  
  • Ability to participate in national and local educational conferences to network with over 1,500 peers throughout the U.S.

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, disability status, age, genetic information, protected veteran status, height, weight, marital status, or any other characteristic protected by law.

JP Management Services LLC is committed to the full inclusion of all qualified individuals. As part of this commitment, JP Management Services LLC will ensure that persons with disabilities are provided reasonable accommodations. If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Human Resources at hr@redmountaincompanies.com.

JOIN THE CLUB.

Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That’s where you come in. If you’re looking for a place where you can make a difference in a customer’s life, you’ve found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you’re making a difference on our Planet.