Overnight Closer

Description

Who We Are:

We are BravoFit, a dynamic and fast-growing Planet Fitness franchisee with fitness clubs in Oregon, Alaska, and Australia. We are a mission-driven organization, looking for team-members who seek an opportunity for personal and professional advancement. We grow and succeed because we do the same for our clients and team-members.

We believe deeply in our mission: “Empowerment Beyond Expectations”. We empower our members by promoting a comfortable, non-intimidating fitness environment, where they find the inspiration to exceed their own expectations.   

Our team members are empowered to deliver on that promise. We look for talented and hard-working individuals who possess a growth mindset and work hard to achieve excellent results. You bring us a great attitude and hard work, and we’ll deliver you the tools and education to become a leader. In the process, you will grow, learn, and get the chance to work with amazing people.

Our Job Opening:

BravoFit is searching for an Overnight Closer (3rd Shift) to join our team! In this role, you will be responsible for the overall cleanliness of all areas of the facility to ensure a positive member experience. Additionally, you will be responsible for creating a positive member experience by providing superior level of customer service to Planet Fitness members, prospective members and guests.

Your Contributions:

• Thoroughly clean and sanitize restrooms and locker room areas (both men’s and women’s)
• Stock locker rooms with proper supplies/paper products
• Thoroughly clean and sanitize gym floor, including but not limited to:
  • Vacuum entire gym nightly
  • Scrub and or mop floor nightly as noted by area
  • Clean and Sanitization of equipment, gym floor area, tanning area and amenity rooms, black card lounge, front counter, lobby, and entrance areas.
• Moving equipment and cleaning underneath
• Report any broken or missing amenities or equipment (Toilets, faucets, showers, hair dryers, gym equipment etc.) to the Club Manager.
• Follow “Lost and Found Policy” and turn in lost member property to the Club Manager/Assistant Manager immediately.
• Ensures that each Member receives outstanding member service by providing a member-friendly environment, including greeting and acknowledging every Member and maintaining outstanding standards, solid product knowledge and all other components of member services.
• Handle all front desk related activities including:
  • Answer phones in a friendly manner and assist callers with a variety of questions.
  • Check members into the system.
  • New member sign-up.
  • Take prospective members on tours.
• Facilitate needed updates to member’s accounts.
• Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Club Manager as needed.

Your Proven Track Record:

• Custodial experience.
• 3rd shift experience.
• Customer service experience.
• Problem Solving/Analysis
• Thoroughness.
• Teamwork Orientation.
• Member/Client Focus.
• Time Management.
• Communication Proficiency.
• Technical Capacity.

Why You Should Join Planet Fitness!

• Contribute to changing people's lives every day by helping us create a healthier Planet!
• Work hard and play hard with an amazing group of talented, dynamic professionals!
• Join a fun, casual team environment with co-workers who like you will help make us all great!
• Free Black card membership!
• Health, Dental and Vision.
• Voluntary supplemental insurance.
• 120 day bonus structure!
• Generous PTO!
• 401(k)
• Advancement opportunities!

Position Type/Expected Hours of Work

This is a full-time, nonexempt position. Days and hours of work can be anywhere between Monday through Sunday, 8 p.m. to 6:00 a.m. To include holidays.

Qualifications

Education: 

• High School Diploma or equivalent

Experience:

• Some experience in the customer service industry preferably in a gym setting
• General knowledge of computers

Other:

• 18 years of age or older.
• CPR Certification (obtained through employment)
• Planet Fitness University Classes (obtained through employment)
• Tanning Certification (obtained through employment)

Salary : $17