What are the responsibilities and job description for the PT-Member Services Representative position at Planet Fitness?
- Perform to your best abilities during your assigned work shift.
- Monitor and maintain club cleanliness and atmosphere.
- Stay proficient in Planet Fitness mobile app use, content, and updates.
- Ensure that all proper training has been completed to operate safely and efficiently.
- Conduct regular audits to ensure the club is presentable and hold up to Excel standards.
- Perform club walkarounds and complete assigned cleaning or associated tasks along with re-inspecting said tasks.
- Audit and balance cash drawers daily.
- Properly input and update prospective and current member information into tablets and point of sale.
- Ensure members adhere to the company’s policies and guidelines and address any infractions.
- Provide a safe and secure environment for all members.
- Communicate with members and create a high level of member service.
- Stock retail and janitorial items for the following shift.
- Understand and adhere to company standards and help resolve any day-to-day member issues.
- Audit club inventory and communicate with GM, AM, and Shift Lead on recommendations of inventory orders.
- Stay up to date on all required certifications and training courses.
- Participate in team meetings.
- Communicate with, promote, tour, and assist prospects and potential members.
- Assist the GM and AM with club membership promotions, training, and implementation of any operational strategies.
- Ensure the club complies with all state and federal laws and insurance requirements.
- Operate and assist applicable members with the use of equipment, tanning, HydroMassage, Total Body Enhancement, and other amenities while making sure all applicable processes and procedures are adhered to. Assist GM and represent our company at community events and other outreach activities.
To be considered for this position, please apply through the link below. :
https://excelfitness.rec.pro.ukg.net/EXC1500EXFM/JobBoard/7a0a288d-1203-4f9c-ad86-8e3b50e1ce85/OpportunityDetail?opportunityId=53d18cf7-67be-425b-b5e9-fd87f2de88dd
Job Type: Part-time
Pay: $11.00 - $14.00 per hour
Benefits:
- Employee discount
Shift:
- 4 hour shift
- Day shift
- Evening shift
- Morning shift
Ability to Commute:
- Bastrop, TX 78602 (Required)
Ability to Relocate:
- Bastrop, TX 78602: Relocate before starting work (Required)
Work Location: In person
Salary : $11 - $14
