What are the responsibilities and job description for the Planet Hollywood Merch Associate Hourly- Theme Park position at Planet Hollywood?
With iconic destination across the globe, each Planet Hollywood restaurant surrounds guests with a unique experience of the magic of Hollywood and provides each guest with a taste of American Pop Culture and cuisine . It’s an exciting world of movies and television costumes , set pieces , props and more from your favorite blockbusters . Come join us for great food, big fun, and good times.
Responsible for day-to-day operations of the merchandise store, ensuring guests are promptly acknowledged, promoting our merchandise, accommodating all guests, and maintaining company visual standards.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
Essential Functions:
The following list is not inclusive of additional responsibilities that may be requested by the Merchandise Manager.
• Greet customers and ascertain what each customer wants or needs.
• Describe merchandise and explain use, operation, and care of merchandise to customers.
• Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
• Compute sales prices, total purchases and receive and process cash or credit payment.
• Answer questions regarding the store and its merchandise.
• Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
• Demonstrate use or operation of merchandise.
• Prepare merchandise for purchase or rental.
• Watch for and recognize security risks and thefts, and know how to prevent or handle these situations.
• Inventory stock and requisition new stock.
• Ticket, arrange and display merchandise to promote sales.
• Exchange merchandise for customers and accept returns.
• Clean shelves, counters, and tables.
• Help customers try on or fit merchandise.
• Open and close cash registers, performing tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits.
• Bag or package purchases, and wrap gifts.
QUALIFICATIONS:
• Customer Oriented - Ability to take care of the customers’ needs while following company procedures.
• Friendly - Ability to exhibit a cheerful demeanor toward others.
• Interpersonal - Ability to get along well with a variety of personalities and individuals.
• Resource Management (People & Equipment) - Ability to obtain and appropriate the proper usage of equipment, facilities, materials, as well as personnel.
• Sales Ability - Ability to use appropriate interpersonal styles and communication methods to gain acceptance of a product, service, or idea
• Working Under Pressure - Ability to complete assigned tasks under stressful situations.
