What are the responsibilities and job description for the Customer Call Center Manager position at Planet Honda?
Be a Customer Experience Champion at Planet Honda!
Do you thrive in a fast-paced environment where you make a real difference?
Planet Honda, a lakes area award-winner in NH, is seeking a Business Development Manager to join our dynamic team. Here, you'll be the maestro of our customer experience symphony, ensuring every interaction is a smooth and positive one.
Why You'll Love This Role:
- Lead a team of passionate individuals: Coach and develop your team to become customer service stars.
- See the impact of your work: Every happy customer reflects your team's dedication.
- Embrace a winning culture: Be part of a high-energy, award-winning team in a beautiful location.
- Your career accelerates: Enjoy growth opportunities and training to reach your full potential.
Responsibilities:
- Coach and develop a high-performing customer call center team.
- Analyze data to identify areas for improvement and implement innovative solutions.
- Create a positive and productive work environment where your team thrives.
- Ensure smooth hand-offs to sales professionals, leading to satisfied customers and closed deals.
Bonus Perks:
- Competitive salary commission = unlimited earning potential!
- Comprehensive benefits package (medical, dental, vision, 401(k), paid time off)
- State-of-the-art facility with all the amenities
Qualifications:
- Customer service rockstar with a passion for exceeding expectations.
- Proven leadership and coaching experience.
- Excellent communication and interpersonal skills.
- Strong computer skills.
- Experience in a fast-paced dealership environment is a plus.
Ready to join a winning team and build your career at Planet Honda?
Submit your resume and get ready to make a difference!
