Collections Analyst

Job Title: Collections Analyst - Finance

Job Location: West Roxbury MA 5 days fully on-site

Must Haves:

• A minimum of four years’ related experience.
• Ability to work with large volume accounts using multiple spreadsheets and perform comparison with Customer accounts and Customer portals
• Outstanding Excel skills with ability to work advanced functions (Pivot Table & Vlookup a must).
• Ability to work Fully onsite

Job Description:

Our client in the manufacturing space is offering an exciting and unique accounting opportunity with a focus on analyzing customer payment processes and related collection activities. You'll be collaborating closely with our clients internal stakeholders, including client success, cash application, sales, and special programs management. The ideal candidate will have experience with collecting large quantities of invoices from big retailers.

Key Responsibilities:

Perform collections, working with large and small accounts to build, negotiate, and maintain highly accurate and timely collection processes with clear collections schedules.

Consolidate data from multiple sources to use for business intelligence and analytics. Analyze data from customer portals to plan and coordinate collection efforts.

Report and escalate any client payment issues to their management; primarily Accounts Receivable Manager, and additionally the Controller.

Analyze system reporting, communicate timing of receipts to management, and flag any recoverability concerns.

Effectively prioritize and manage deadlines across multiple responsibilities. Perform billing and cash applications working across functions as needed.

Complete account reconciliations and credit reviews for new and existing customers, including monitoring outstanding invoices and taking action to reduce bad debt.

Follow up on Electronic Data Interchange (EDI) transmissions for invoicing and EFT daily processing to ensure they have been completed successfully. Escalate to IT where necessary.

Accountable for reducing delinquency for assigned accounts by communicating via phone and email with customers to ensure receipt of invoices and following up on invoices past due.

Primary point of contact for coordinating customer deposits and prepayments for customer orders. Creating proformas where necessary.

Creation of summary aging reports in Excel as requested by client and internal staff. Communicating with co-workers, management, clients, suppliers, and others, in a courteous and professional manner.

Provide assistance to remittance questions from the cash applications team. Assist with the annual audit by responding to audit requests and proofing documents.

Qualifications:

Previous experience with exchange rates preferred.

Strong sense of ownership & teamwork, exceptional attention to detail, proactive, and dependable.

Ability to learn new systems and processes. Required to learn multiple customer portals, each using a different logic.

Excellent written and verbal communication skills.

Exemplary customer service.

Ability to interact with all levels of an organization as necessary to gather requirements and resolve outstanding issues.

Flexibility in working hours during peak periods, such as Month End and Year End.