What are the responsibilities and job description for the Professional Client Liaison position at Planet Professional?
Join our dynamic team as a Professional Client Liaison!
In this role, you will be responsible for delivering top-notch service to our clients and internal stakeholders.
You will handle customer inquiries, resolve issues efficiently, and maintain accurate records.
Additional duties include assisting with account maintenance, generating reports, and performing data analysis.
Must-Haves:
- 1 years of customer-facing experience
- Strong communication and problem-solving skills
Nice-to-Haves:
- Experience with CRM software and data management tools
- 3 years of client relationship management experience
- Proficiency in Microsoft Office and Google Suite
- Certification in customer service or a related field