What are the responsibilities and job description for the Service Delivery Specialist position at Planet Professional?
We're looking for a Service Delivery Specialist to join our team at Planet Professional!
In this role, you will be responsible for providing exceptional service to our clients and internal stakeholders.
You will handle customer inquiries, resolve issues efficiently, and maintain accurate records.
Additional duties include assisting with account maintenance, generating reports, and performing data analysis.
Essential Skills:
- 1 years of customer service experience
- Strong communication and problem-solving skills
Desirable Qualifications:
- Experience with project management software and tools
- 3 years of experience in a similar role
- Proficiency in Microsoft Office and Google Suite
- Certification in customer service or a related field
