Medical Receptionist - Optometry

Planet Vision Eyecare is a private optometry practice looking for a full-time, friendly and energetic receptionist to be a part of our caring team and positive environment. The ideal candidates will possess a positive attitude, excellent communication skills and a willingness to go above and beyond.

Pay rate will be commensurate with experience. Must have the ability to multitask in a high energy environment. 40 hour shifts a week, Monday-Friday, no weekends, no evenings. Paid holidays (major federal holidays) and paid time off.

Our applicant must be a dependable self-starter who is able to multitask, problem solve and work well under pressure.

Experience in a professional or medical setting is required.

Responsibilities:

• Greeting all patients and customers in a personalized manner
• Answering phones and scheduling appointments, keeping up the schedule quota with confirmed appointments
• Collecting the latest patient demographic and contact information verifying both medical and vision insurance benefits following data collection
• Corresponding with schedule coordinators to ensure patients inquiries are resolved
• Discussing professional fees, upselling Doctor prescribed treatments and wellness screenings
• Recommending our over-the-counter products and vitamin subscription advised from the Doctor
• Insurance verification and understanding (medical and vision plans), accuracy in pricing insurance copays for services
• General computer knowledge required, training on electronic health records and practice management software will be provided
• Personal enjoyment interacting with patients
• Ideal candidate is well spoken and chooses their words wisely, attempting to make all discussions personable and helpful
• Excitement to instruct patients in using our over-the-counter products
• Promoting practice and its doctors, reiterating the doctor's prescribed treatment plan
• Assist with referring patients to other providers
• Maintaining product inventory
• Invoicing the sale of services and products
• Maintaining a clean and organized reception area upholding the professionalism of our office and our mission statement abiding by the privacy policies of HIPAA etc.

Skills Needed:

• Ability to provide enthusiastic and concise communication to meet/exceed patient expectations
• Ability to multitask, prioritize and be flexible with changing business needs in a team environment
• Ability to use simple math and have pricing knowledge to discuss professional fees
• Ability to listen and triage the needs of patients and fellow team members
• Ability to display empathy and consideration towards others
• Sense of personal responsibility towards all facets of the position

Job Type: Full-time

Benefits:

• Paid time off
• Health and Vision Insurance
• 401K benefits
• Employee Discounts

Schedule:

• Monday to Friday
• No nights
• No weekends

Job Type: Full-time

Pay: From $19.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Medical Specialty:

• Ophthalmology
• Primary Care

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• No nights
• No weekends

Experience:

• Medical receptionist: 1 year (Required)

Shift availability:

• Day Shift (Required)

Ability to Commute:

• Lake Worth, FL 33467 (Required)

Ability to Relocate:

• Lake Worth, FL 33467: Relocate before starting work (Required)

Work Location: In person

Salary : $19