What are the responsibilities and job description for the Concierge Host position at Planned Companies?
**Job Description**
We are seeking a highly motivated and courteous Concierge to join our team at Planned Companies. As a Concierge, you will be the first point of contact for our clients, tenants, and guests, providing a warm and welcoming experience.
The successful candidate will possess excellent communication and interpersonal skills, with the ability to develop and maintain strong relationships with our clients. You will be responsible for scheduling reservations, planning events, and providing direction and referrals to local attractions and services.
**Key Responsibilities:**
- Greet and announce clients, tenants, and guests upon entering the building.
- Develop and maintain relationships with clients to provide individualized and unique experiences.
- Schedule reservations and appointments at local restaurants, businesses, hotels, and entertainment venues.
- Plan and organize on-site events.
- Provide direction, referrals, and access to local entertainment, dining, retail shopping, sporting events, tourist attractions, and car services.
- Document, secure, and track mail, deliveries, and vendor services at designated areas.
**Requirements:**
- 3 years of customer service experience.
- Excellent written and verbal communication skills.
- Basic computer skills.
- Knowledge of local attractions and establishments.
- Polite, friendly, self-assured, and able to multitask with good time-management.
- Ability to lift up to 50lbs when needed.
**Benefits:**
- Full-time employees (defined as working 30 or more hours per week) are eligible for medical, dental, vision, and other ancillary benefits.
- All employees (full-time and part-time) are eligible to participate in the company's 401K, which has an employer match.
