What are the responsibilities and job description for the Front Desk Representative position at Planned Companies?
About the Role
We are looking for a skilled Concierge to join our team at Planned Companies. As a Residential Concierge, you will be responsible for delivering exceptional customer service to our residents, guests, and vendors. Your primary goal will be to create a welcoming atmosphere and provide personalized experiences that meet the unique needs and preferences of our clients.
Responsibilities:
We are looking for a skilled Concierge to join our team at Planned Companies. As a Residential Concierge, you will be responsible for delivering exceptional customer service to our residents, guests, and vendors. Your primary goal will be to create a welcoming atmosphere and provide personalized experiences that meet the unique needs and preferences of our clients.
Responsibilities:
- Welcome and assist visitors, providing directions and information as needed.
- Develop and maintain relationships with residents to understand their lifestyle and preferences.
- Schedule appointments and make reservations at local restaurants, businesses, and entertainment venues.
- Organize on-site events and activities to enhance the resident experience.
- Provide recommendations and referrals for local attractions, dining, and retail shopping.
- Manage mail, deliveries, and vendor services in designated areas.
- Monitor the lobby and answer telephones to ensure a safe and secure environment.
