What are the responsibilities and job description for the Residential Concierge position at Planned Companies?
Job Description
We are seeking a highly organized and detail-oriented Concierge to join our team at Planned Companies. As a Front Desk Representative, you will be responsible for providing exceptional customer service to our residents, guests, and vendors. Your primary goal will be to create a welcoming atmosphere and deliver tailored experiences that exceed our clients' expectations.
Key Responsibilities:
We are seeking a highly organized and detail-oriented Concierge to join our team at Planned Companies. As a Front Desk Representative, you will be responsible for providing exceptional customer service to our residents, guests, and vendors. Your primary goal will be to create a welcoming atmosphere and deliver tailored experiences that exceed our clients' expectations.
Key Responsibilities:
- Welcoming and assisting visitors, providing directions and information as needed.
- Developing and maintaining relationships with residents to understand their unique needs and preferences.
- Scheduling appointments and making reservations at local restaurants, businesses, and entertainment venues.
- Planning and organizing on-site events to enhance the resident experience.
- Providing recommendations and referrals for local attractions, dining, and retail shopping.
- Managing mail, deliveries, and vendor services in designated areas.
- Answering telephones and monitoring the lobby to ensure a safe and secure environment.
