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Senior Human Resources Manager

Planned Parenthood of Central and Western NY
Rochester, NY Full Time
POSTED ON 3/6/2025
AVAILABLE BEFORE 6/4/2025

Senior Human Resources Manager

Rochester, NY ( University Ave Rochester NY USA 14605)

  • Human Resources

Job Type

Full-time

Description

Senior Human Resources ManagerRochester, NY

Planned Parenthood of Central and Western New York (PPCWNY) protects and provides health care and education that empowers individuals and families. With respect. Without judgment.No matter what.

Diversity and inclusion are core values at Planned Parenthood of Central and Western New York (PPCWNY). PPCWNY recruits exceptional and diverse staff. PPCWNY strives to develop staff into leaders for a diverse and global workplace.

In support of Planned Parenthood of Central and Western New York (PPCWNY)’s mission, theSenior Human Resources Manageris a strategic member of the Human Resources (HR) Department, whose primary responsibility is to oversee talent coordination (acquisition, development, and strategic) activities, performance management and coordinates with PPCWNY stakeholders to uphold compliance requirements. The Senior HR Manager is responsible for ensuring PPCWNY consistently adheres to policies and procedures that are designed to promote fair and equitable hiring practices, as well as follow guidelines set forth by local, state, and federal governing authorities. This position collaborates closely with the Director of Human Resources, Director of DEI and the Senior Director of Engagement as well serves as a consultant for leaders seeking to improve performance on their teams.

Essential Functions

Talent Coordination (Acquisition, Development, and Strategy) – 60%

Talent Acquisition (20%)

Oversees Talent Acquisition process, including supervision of Talent Acquisition Coordinator

Partners with the Director of Human Resources (HR) and consults with the Director of Diversity, Equity, & Inclusion (DEI) in developing and implementing recruitment strategies designed to attract and build a diverse pool of quality, mission-driven applicants

Partners with the Director of HR to develop and implement policies and procedures, that uphold compliance regulations and are rooted in industry best practices, for talent acquisition; including but not limited to providing resources and tools for :

Core Value-Based Questions (with a DEI lens)

Interview Feedback Form

Onboarding Processes

Background Checks

New Hire Packets

Standardized Communication Letters, Templates, Forms and Tracking Tools

In collaboration with Talent Acquisition Coordinator, develops recruitment metrics and goals, monitors results and identifies improvement opportunities

Provides ongoing oversight of established policies and procedures for internal and external talent acquisition; including, but not limited to, ensuring talent acquisition processes are consistently followed by direct reports, hiring managers, and those participating on hiring teams

Researches, recommends, and helps implement tools to better support PPCWNY’s applicant tracking system efforts. Including, but not limited to systems that broaden our search / reach and streamline processes for posting jobs in multiple locations

Talent Development (20%)

Oversees performance review process. Supports managers and staff in completing thoughtful, honest and comprehensive reviews. Conducts ongoing audits throughout the process to ensure timely completion

In partnership with the Director of HR, supports and coaches managers and employees regarding employee relations, performance concerns and appropriate documentation

Provides supervision, guidance, and development opportunities to direct reports, particularly as they pertain to best practices in talent acquisition

Under the direction of the Director of Human Resources and in partnership with members of the HR department and members of Executive Leadership Team (ELT), develops and delivers training

Serves as coach and provides guidance to hiring managers on best practices in the hiring and onboarding of talent. Consults with Director of HR, as appropriate.

Provides coaching, facilitation, and consultative services to leaders and managers, to implement organizational improvements in the areas of talent acquisition and development

Strategy (20%)

In partnership with the Director of HR, coordinates efforts to redesign and maintain updated job descriptions. Efforts include, but are not limited to, collaborating with hiring managers, and members of ELT to ensure job descriptions and responsibilities are current and accurately portray the roles, as well as to ensure that the knowledge, skills, and abilities (KSAs) required are consistent, compliant and inclusive. Partners with Director of DEI when reviewing KSAs to ensure established criteria for qualifications appropriately meet the needs of the position

Ensures department Standard Operating Procedures are up to date.

Partners with Director of HR to develop solid understanding of best practices in compensation management in order to perform compensation reviews and make recommendations to offer equitable wages (based on the candidate’s qualifications alignment with the pay grade of the position). Serves as project manager for wage studies and pay structure updates.

Leverages compensation tools and surveys to review market data for compensation benchmarking

Organizational Development – 20%

Oversees New Employee Orientation process for all new employees, including analysis of survey results and recommendations for improvement. In collaboration with the Senior Director of Engagement and Director of DEI, makes recommendations based on surveys and turnover trends, to further improve practices that impact employee engagement

Provides project management of Organizational Effectiveness workplan that includes HR, Engagement and DEI priorities. Provide status updates to team and communicate barriers and risks

Collaborates with the Director of DEI and the Senior Director of Engagement on setting quarterly priorities and trainings for agency leaders as part of the organizational development workplan

Compliance – 20%

Ensures the Employee Handbook is current and manages a regular update process including facilitating workgroup meetings, researching new regulations, editing current policies, and / or authoring new policies

Oversees employee occupational health program, including tracking relevant documentation and submitting relevant documentation and reports to NYSDOH and internal stakeholders

Gathers documentation and responds to unemployment requests; participates in hearings as needed

In coordination with Health Services, ensures Nurse Practitioners and Physician Assistants are appropriately assigned a partnering Physician, as needed, for Clinical Supervision and Collaboration / Relationship Agreements (upon hire and updated as needed)

Performs regular audits to ensure compliance is maintained and upheld. Audits include, but are not limited to, I-9 compliance, HR file maintenance, HR legal posting requirements, annual health assessments, and vaccines (including flu shots) are up-to-date

In partnership with the Vice President of Administration, Strategy and Engagement, serves as project manager ensuring all OE departments and staff members are aware of, understand and meet PPFA accreditation standards. Prepares team for accreditation review and follows up on corrective action reports as needed

Serves as point of contact and works closely with Director of Compliance, Quality Risk Management for HR file audits, in response to Article 28 inquiries, DOH audits, Mid Cycle Self-Assessment and Planned Parenthood Federation of America (PPFA) Accreditation

Maintain knowledge of Collective Bargaining Agreement, especially how it applies to talent acquisition and employee performance

Other Accountability Activities

Provides backup to Talent Acquisition Coordinator with job posting, candidate screening, tracking, reporting, onboarding and communicating with applicants as needed

Performs other duties as assigned

Shows respect to all internal and external customers for differences in backgrounds, lifestyles, viewpoints and needs in areas such as race, gender, ethnicity, creed, sexual orientation and others

Requirements

Applicants must possess the following qualifications (or equivalent combination of education and experience) :

Education—

Bachelor’s degree in business administration, human resources, , or related field, or an equivalent combination of experience and education

Eligible to be certified as a PHR or SHRM-CP or existing certification preferred

Experience—

  • Minimum seven years’ experience in human resources with a minimum of three years in a management role. Experience in a health care environment or social service organization a plus
  • Knowledge, Skills, & Abilities :

    Strong communication skills, verbal and written

    Strong knowledge of employment laws and regulations

    Experience negotiating offers and advanced knowledge of best practices for hiring and onboarding talent

    Proficiency in Microsoft Word, Excel, PowerPoint required; intermediate skill level or above preferred; experience working with a Human Resource Information System (HRIS) required (Paylocity preferred)

    Ability to manage cross-functional projects with efficiency

    Ability to multitask with high attention to detail

    Ability to establish and maintain strong relationships and work collaboratively with and through others at all levels of an organization

    Ability to facilitate groups and function / participate as part of a team

    Must have reliable transportation and / or a valid driver’s license not in jeopardy of being revoked; ability to travel to all locations as needed

    Demonstrates a commitment to respecting and learning about the cultural differences, backgrounds, historical traumas, and intersectionality of all colleagues, clients, customers, and vendors

    Planned Parenthood seeks candidates who are proficient in two or more languages

    A commitment to Planned Parenthood of Central and Western NY (PPCWNY)’s mission, vision and values along with a commitment to providing services to a diverse range of clients and to the goals of PPCWNY is essential

    Physical Requirements

    Possess sufficient mobility to perform the Essential Functions listed in this Job Description with or without an accommodation

    Ability to travel to all agency locations, community sites and activities; travel 20%

    Work ScheduleThis is a full-time, 40 hour a week, position; regular schedule will be Monday – Friday with occasional evenings and weekends.

    Benefits & CompensationAt PPCWNY, we are committed to equitable compensation practices and transparency. In alignment with these efforts, the pay for this position ranges from $79,170 to $91,662.48 / year. Actual compensation will be determined by experience and other factors permitted by law.In addition to competitive compensation, PPCWNY offers an extensive benefits package with generous Paid Time Off, 10 paid holidays, affordable medical, dental, and vision options, Health Savings Account or Flexible Spending Account, 401(k) with match, and much more!

    Planned Parenthood of Central and Western New York is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, protected veteran status, or status as a qualified individual with disability.We are committed to workforce diversity and aspire to reflect the communities we serve. To that end, we strongly encourage people of color, LGBTQ identifying individuals, people with disabilities and other underrepresented groups to apply.

    Salary Description

    79,170 to $91,662.48 / year

    Salary : $79,170 - $91,662

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