What are the responsibilities and job description for the Medical Front Office Receptionist position at Planned Parenthood of South, East and North Florida?

CLOSE DATE : The job post will be closed on February 28, 2025

Medical Assistant - make an impact!

If you love the idea of making an impact on your community with a strong mission oriented organization, we want to hear from you! Planned Parenthood of South, East and North Florida is seeking a dedicated Medical Assistant to join our talented team in our Jacksonville health center. You will be an integral part of our culture which fosters a commitment to our workplace values : respect, caring, support, effective communication, teamwork, collaboration, accountability and responsibility.

Our mission :

We believe that reproductive self determination and the right to privacy are core human freedoms. Our mission is to provide exceptional cutting edge sexual and reproductive health care (including abortion), through education, advocacy and clinical services that are affordable, accessible and available to all people in the community, regardless of income, race, marital status, religion, or sexual orientation. We operate 8 health centers throughout South, East, and North Florida. Please visit us at www.ppsenfl.org to learn more!

Snapshot of key accountabilities : You will be responsible for providing information and services under the supervision of our Health Center Leadership. Essential functions include :

Administrative duties include answering phones, making appointments, taking messages, transferring records for patients, and ensuring completion of health center records and required forms
Provide patients with non-judgmental pregnancy options and make referrals for service based on the patient's choice
Perform medical and social history intake and provide education as indicated for the services patients are seeking as directed by the supervisor / clinician on duty
Complete basic lab work and follow procedures as required by licensing entities
Perform all recordkeeping duties related to patient care with accuracy
Perform housekeeping and stocking duties as needed
Complete HIPAA and OSHA training and other training as required

Skills and experience required :

2 years experience in a health center or medical office (preferred)

Medical Assistant certification (preferred)

Bilingual in Spanish preferred

Exquisite customer service skills required

Bilingual in Spanish preferred

Understanding of HIPAA highly desired

Family planning care and reproductive rights experience helpful

Prior experience working in electronic health records system is preferred

High School graduate or equivalent required

Why join Planned Parenthood?

We live our values every day, providing exemplary and high quality education and health care and fighting for the right to have access to high quality and affordable health care for all

We operate in a progressive and fast paced environment

We pride ourselves on our cohesive and inclusive professional team

We offer extensive training (online and shadowing) before you get on the floor

We offer a generous benefits package including a 403b match

What does it take to thrive here?

A strong commitment to our mission and values

Ability to relate to and care for diverse populations and communities

Conscientious and cooperative - needs to do what is expected and do it right

Careful, thorough and accurate with details

An unselfish person motivated by a strong sense of duty

Stable and dependable

Friendly and pleasant demeanor - you make others feel comfortable

Benefits and Compensation :

Hourly compensation range : Starting at $17.00 / hour

Eligible for all applicable benefits effective the first of the month following 60 days from your hire date.

Paid Time Off, accrues immediately but can't be taken until after 90 full days of employment : 3 weeks of paid time off, 10 recognized Holidays in addition to PTO, 1 personal day, and birthday.

DIVERSE CANDIDATES ARE ENCOURAGED TO APPLY

Planned Parenthood Federation of South, East and North Florida is a Drug Free workplace and Equal Opportunity Employer and is committed to maintaining a non-discriminatory work environment, and does not discriminate against any employee or applicant for employment of the basis of race, color, religion, sex, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, or any other characteristic protected by applicable law. Planned Parenthood is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.

Salary : $17

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